Salvador Miranda
San Gabriel,CA
Summary
Experienced supervisor with 3 years of waste and recycling collection and special projects support. Strong in overseeing communication and operation between residents and collection personnel. Excellent time management and prioritization skills. Strategic supervisor with expertise in prioritizing projects, planning workflow, and managing employees to achieve operational goals. Resourceful with 3 years of experience managing efforts within deadline-driven environments. Strong leadership and decision-making skills for coordinating diverse resources and satisfying tough clients according to demanding timelines. Organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Refuse Collection Supervisor
LA City Sanitation
09.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conduct performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained compliance with company policies, objectives, and communication goals.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted routine inspections to check quality and compliance with established specifications.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Educated staff on organizational mission and goals to help employees achieve success.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Established strong rapport with customers through professional communication skills.
- Reduced delinquency rates by consistently monitoring collections activities, setting targets, and providing feedback to staff members.
Refuse Collection Truck Operator
LA City Sanitation
12.1999 - 09.2021
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Enhanced delivery efficiency by planning and executing optimal routes for daily truck operations.
- Improved time management skills through efficient trip planning, consistently enabling on-time arrival at designated stops.
- Demonstrated adaptability by adjusting routes as needed due to unforeseen circumstances such as construction or inclement weather conditions without compromising delivery deadlines.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained high safety standards through regular vehicle inspections and adherence to company protocols.
- Promoted a positive company image by maintaining a professional demeanor and clean truck exterior, fostering strong customer relationships.
- Many years experience as a Lead driver. Assigned routes and trucks, ensuring optimal resource allocation and efficiency. Review RCD-1's and Commodity Summary Reports.
- Lead driver operations, assigning routes and trucks to ensure optimal resource allocation and efficiency.
- Ensured efficiency of resources by reviewing RCD-1's and Commodity Summary Reports.
Education
GED -
Woodrow Wilson High School
Los Angeles, CA06-1998
Skills
- Safe Operating Procedures
- Property Damage Assessment
- Worker Supervision
- Customer Relations
- Repair Coordination
- Equipment Operation
- Quality Assurance
- Performance Improvements
- Public Speaking
- Team management
- Assertiveness
Timeline
Refuse Collection Supervisor
LA City Sanitation
09.2021 - Current
Refuse Collection Truck Operator
LA City Sanitation
12.1999 - 09.2021
GED -
Woodrow Wilson High School