Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Salvador Palacios

Moreno Valley,CA

Summary

Strategic SLED Account Executive with seven years in supporting SLED customers, delivering turn-key solutions, and providing consultation support when establishing 3-5-year technology roadmaps. I'm an accomplished professional with 11 years in Sales Executive roles. My dynamic communication, goal-minded attitude, market knowledge, and relationship-building talents in our modern, fast-paced, ever-changing technology world have allowed me to be recognized as a valuable and hardworking team player known for turning cold calls into successful selling relationships. My drive and high energy are the biggest reasons I can establish and maintain genuine relationships with clients, partners, and team members. The right technology will always sell itself when adequately aligned with a need or want.

Overview

14
14
years of professional experience

Work History

Commercial Account Manager

Juniper Networks
Moreno Valley, CA
08.2023 - Current
  • Conducted SLED market research to identify customer trends, needs, and preferences.
  • Developed relationships with key decision-makers at target accounts.
  • Provided timely follow-up on all inquiries from VAR partners and customers.
  • Organize training sessions on topics related to sales techniques or product knowledge for channel partners.
  • Organize and host technical boot camps for SLED accounts. Specific verticals would determine the level of complexity for the training.
  • Developed pricing strategies tailored to individual clients based on their unique needs. Proposing EAs, traditional financing, and NaaS offers.
  • Collaborated with cross-functional teams, such as marketing, solution specialists, inside sales, and leadership, to identify business growth opportunities and market strategies.
  • Analyzed customer and channel partner data to develop targeted campaigns that increased loyalty and retention rates.
  • Performed product demos at conferences, meetings, seminars, or other venues as necessary.
  • Work closely with leaders within the VAR community to help train their account managers in prospecting and qualifying accounts for effective campaigns.
  • Monitored competitors' activities and adjusted strategies accordingly.
  • Attended networking events to build relationships with channel partners and potential customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • I leverage my past VAR experience to help qualify channel partners and align those with the right competencies to customers, to deliver true turn-key solutions.
  • Identified customer needs by having discovery sessions and leveraging my engineering team to help design tailored solutions.
  • Work closely with customers and partners on POC deployments and outlining specific metrics to meet for a successful exercise.

Account Executive

VectorUSA
Torrance, CA
11.2019 - Current
  • Work with manufacturers' AMs to align a list of strategic accounts for cold-calling campaigns.
  • Provided clear business insight and market knowledge to drive solutions to meet customers' business objectives.
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Attend on-site meetings with clients and manufacturers.
  • Helped develop marketing materials and ideas to increase referrals.
  • Represented product offerings and professional services throughout the assigned territory.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Work with clients to establish 3-5 year technology roadmaps.
  • Drove new business development and client acquisition through cold calling, lead generation, and exceptional service.
  • Work closely with manufacturing partners to coordinate demos and proof of concept plans.
  • Met, engaged, and pursued customers through networking, referrals, and marketing.
  • Experienced in developing technical and cost proposals.
  • Leverage piggyback contracts, such as CMAS and GSA, allowing the client to eliminate the RFP process and purchase directly through me.

Account Executive

Golden Star Technology (GST)
Cerritos, CA
10.2022 - 07.2023
  • Utilized CRM to collect, organize, and manage sales data and customer information.
  • Used consultative sales strategies to overcome client objections and sales activity effectively.
  • Actively collaborated with key decision makers, involving them in the process to identify opportunities and develop ideas that delivered exceptional sales results.
  • Successfully increased profitability within accounts by cross-selling additional products, a strategy that led to significant revenue growth.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Attended various networking events to identify sales opportunities and build relationships.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Studied and researched the competitive landscape and emerging technologies to position brands in the marketplace.
  • Increased profitability and revenue by generating $1 Million in sales and built over$35 Million in pipeline in 6 months.
  • Built sales forecasts and schedules to reflect desired productivity targets.

Account Executive

PCM-G
El Segundo, CA
10.2015 - 11.2019
  • Followed up with key account business partners to maximize account potential and generate project leads.
  • Negotiated product pricing, freight rates, and delivery and payment terms to beat competition and elevate client retention.
  • Utilized sales data to evaluate sales performance and make proper adjustments.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Developed strategic growth plans for new and existing customers.
  • Built and maintained productive relationships with customers and internal partners.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Cross-sold additional products and services to increase profitability within accounts.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Informed customers of estimated delivery schedules, service contracts, and warranties pertaining to purchased products.
  • Sought out key decision-makers and tailored solutions to address business challenges.

Account Manager

Radio Centro 93.9
Culver City, CA
11.2014 - 09.2015
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Investigated sales and service issues to provide successful resolutions.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Took inbound calls on headset, promoting products and services to secure new accounts.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Prospected via phone and internet to develop leads and drive revenue.
  • Negotiated contracts and closed agreements to maximize profits.
  • Met, engaged and pursued customers through networking, referrals and marketing.
  • Completed monthly sales audit reports and expense reports.

Sales Team Lead and Recruiter

Team Tag
Culver City, CA
11.2013 - 09.2014
  • Cross-trained on different positions to best support team during peak periods.
  • Built repeat customer base by driving excellent loyalty program and data capture.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Assisted staff with selling process to meet and exceed individual and company sales goals.
  • Provided leadership and direction to motivate department associates.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Mentored, coached and supported 4 Field Executives through staff development, pre-call planning and feedback sessions.

Sales Representative and Team Leader

Curacao
South Gate, CA
11.2011 - 09.2013
  • Described use and operation of merchandise to customers
  • Received and processed cash and credit payments for in-store purchases
  • Exceeded targeted sales goals by 95% to 120%
    Opened and closed the computer and television departments, including counting cash, opening and closing cash registers and creating staff assignments
  • Shared product knowledge with customers while making personal
    recommendations based on their needs and credit availability
    Demonstrated that customers come first by serving them with a sense of urgency
  • Worked as a team member to provide the highest level of service to customer

Bakery Sales Clerk

Superior Grocers
Los Angeles, CA
09.2010 - 11.2011
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Assisted bakery manager with coordinating product ordering, receiving and stocking.
  • Operated POS system to process bakery sales transactions.

Education

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06.2009

Skills

  • Hunter
  • Integrity
  • Cold Calling
  • Project Management
  • Account Management
  • Brand positioning
  • Negotiation and Persuasion
  • Lead Generation
  • Sales Expertise
  • Account Planning
  • Pipeline Management
  • Negotiation Skills
  • Effective Customer Upselling
  • Great Work Ethic
  • Training & Development
  • Team Building
  • Critical Thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Commercial Account Manager

Juniper Networks
08.2023 - Current

Account Executive

Golden Star Technology (GST)
10.2022 - 07.2023

Account Executive

VectorUSA
11.2019 - Current

Account Executive

PCM-G
10.2015 - 11.2019

Account Manager

Radio Centro 93.9
11.2014 - 09.2015

Sales Team Lead and Recruiter

Team Tag
11.2013 - 09.2014

Sales Representative and Team Leader

Curacao
11.2011 - 09.2013

Bakery Sales Clerk

Superior Grocers
09.2010 - 11.2011

High School Diploma -

Bell Gardens High School
Salvador Palacios