Goal-oriented individual seeking a position as Manager I General in order to apply leadership and management skills to motivate team members and increase productivity.
Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.
Overview
32
32
years of professional experience
Work History
Prj Mgt & Plng Opns Rep
Lockheed Martin
01.2019 - Current
Oversees and manages Range 66 A and B the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management
Reviews status of projects and budgets; manages schedules and prepares status reports
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives
Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients
I have been in charge(Team Leader) of Range 66 in briefing, instructing, and training of any Army users on installation/de-installation, set-up, maintenance, and performing mission tasks utilizing Training Aids, Devices, Simulators and Simulations (TADSS) on weapons platforms at the Digital Multi-Purpose Range Complex (DMPRC) and Digital Air/Ground Integration Range (DAGIR) at Fort Bliss
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Oversee daily logistics for Digital Multi-Purpose Range Complex (DMPRC)
Trained on Systems Aware and Maximo
Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Team Leader/Military Analyst III
Tapestry Solutions Inc.
02.2015 - 12.2018
I have been in charge(Team Leader) of Range 66 in briefing, instructing, and training of any Army users on installation/de-installation, set-up, maintenance, and performing mission tasks utilizing Training Aids, Devices, Simulators and Simulations (TADSS) on weapons platforms at the Digital Multi-Purpose Range Complex (DMPRC) and Digital Air/Ground Integration Range (DAGIR) at Fort Bliss
Oversee and lead others during the execution of a particular phase of a project or aspect of work as relates to personnel issues; cross levels operational resources & personnel to meet rapidly emerging requirements
Provides support for the battle tank and the fighting vehicle as well as how they are employed separately and in unison, which processes may include modeling the strategic deployment process including individual entity level moves reflecting mobilization, deployment and reception, staging, onward movement and integration
I have overseen operations and maintenance personnel supporting Digital Multi-Purpose Range Complexes (DMPRCs) at Forts Bliss, and Digital Air/Ground Integration Range (DAGIR) at Fort Bliss
The digital ranges facilitate Soldiers mastering the tactics, techniques and procedures of their assigned weapon systems to complete their wartime missions
Never have failed a mission at Fort Bliss, TX
Perform installation, removal, configuration, and operation of voice and/or non-voice communications systems including intercom and public address systems, teletype equipment, and terminal and communications equipment, including line drivers; run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment for non-voice circuits
Oversee daily logistics for Digital Multi-Purpose Range Complex (DMPRC)
Trained on Systems Aware and Maximo
Team Lead/Telecom
Raytheon
05.2012 - 02.2015
Oversees the development, delivery and evaluation of technical training on Range 66 A&B
Establishes processes for identifying training content and evaluating training effectiveness
Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials
Oversee and lead others during the execution of a particular phase of a project or aspect of work as relates to personnel issues; cross levels operational resources & personnel to meet rapidly emerging requirements
Provides support for the battle tank and the fighting vehicle as well as how they are employed separately and in unison, which processes may include modeling the strategic deployment process including individual entity level moves reflecting mobilization, deployment and reception, staging, onward movement and integration
May prepare and submit reports, briefs, studies, etc
As required by contract or customer
May create, edit and maintain electronic and written communications
Applies subject matter expertise in a specific area such as the Abrams Main battle tank and the Bradley fighting vehicle to independently review and evaluate customer requirements, recognizing both specified and implied requirements
Interacts with customer to ensure requirements, expectations and associated impacts are identified
Performs other duties as assigned
Perform installation, removal, configuration, and operation of voice and/or non-voice communications systems including intercom and public address systems, teletype equipment, and terminal and communications equipment, including line drivers; run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment for non-voice circuits
Range Operator/ Maintainer
U.S. Army (civil service)
12.2010 - 12.2011
Operates and maintains workstations controlling battlefield effects, targetry, and audio/video equipment of the Digital Multi-Purpose Range Complex (DMPRC)
Resolves common operating problems
Operates and maintains day/night surveillance cameras
Operates a control station to execute 'stepped' scenarios
Monitors the radio to maintain communications with Range Control; coordinates with down-range-maintenance personnel to verify and repair targetry by raising and lowering targets as requested
Requests a 'hot' status from Range Control prior to allowing a unit to fire
Maintains a log of all activities
Creates and prints various reports as required
Performs work in compliance with OSHA and Company safety policies and procedures
Performs other related tasks assigned by the manager, team lead or designee in a manner that enhances customer satisfaction
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Shift Lead
Omega/Cubic
09.2007 - 12.2010
Oversees the development, delivery and evaluation of technical training on Range 50 DMPRT
Establishes processes for identifying training content and evaluating training effectiveness
Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials
Oversee and lead others during the execution of a particular phase of a project or aspect of work as relates to personnel issues; cross levels operational resources & personnel to meet rapidly emerging requirements
Provides support for the battle tank and the fighting vehicle as well as how they are employed separately and in unison, which processes may include modeling the strategic deployment process including individual entity level moves reflecting mobilization, deployment and reception, staging, onward movement and integration
May prepare and submit reports, briefs, studies, etc
As required by contract or customer
May create, edit and maintain electronic and written communications
Applies subject matter expertise in a specific area such as the Abrams Main battle tank and the Bradley fighting vehicle to independently review and evaluate customer requirements, recognizing both specified and implied requirements
Interacts with customer to ensure requirements, expectations and associated impacts are identified
Performs other duties as assigned
31U/31V
U.S. Army
09.1992 - 09.1997
Installs, maintains, and troubleshoots Signal support equipment and terminal devices
Installs, operates, and maintains designated radio and data distribution systems
Maintains selected electronic devices
Performs Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment
Prepares maintenance and supply requests for unit level Signal support
Operates and performs PMCS on assigned vehicles
Install, operates, and performs PMCS on power generators
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing