Salvador Rivera
Indio,CA
Summary
Hardworking Automotive Technician with 4 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Automotive Technician
OMAG
01.2020 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed safety and inspections as well as test drove the vehicles.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Managed vehicle storage and warehouse.
Maintenance-Cashier
Mobil Gas Station
11.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
- Identified and resolved discrepancies and errors in customer accounts.
Sales Associate
Don Roberto Jewelers
07.2011 - 11.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Business Administration
Bakersfield College
Bakersfield, CA07.2018
High School Diploma -
La Quinta High School
La Quinta, CA06.2011
Skills
- Coolant Flushes
- Gasket Replacements
- Remote Services
- Valid Driver's License
- Brake Systems Understanding
- Safety Awareness
- Optimizing Engine Performance
- Filter Replacement
- Quality Assurance Inspections
- Replacing Parts
- Verbal and Written Communication
- Oil Changes
- Changing Tires
- Customer Relations
- Heavy Lifting
- New Employee Training
- Vehicle Operation and Assessment
Timeline
Automotive Technician
OMAG
01.2020 - Current
Maintenance-Cashier
Mobil Gas Station
11.2018 - 12.2019
Sales Associate
Don Roberto Jewelers
07.2011 - 11.2014
No Degree - Business Administration
Bakersfield College
High School Diploma -
La Quinta High School
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