Salvador Villalpando
Bakersfield,CA
Summary
Detail-oriented and results-driven professional with over 7 years of technical repair experience and 12+ years in active leadership roles. Seeking a challenging position where I can utilize my expertise in technical support, leadership, and interpersonal communication to drive efficiency and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Bouncer
Private Client
Vacaville, CA
04.2018 - 05.2020
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Assisted in resolving disputes between guests and staff in a professional manner.
- Inspected IDs of all guests entering the club to verify age requirements.
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
Loss Prevention Specialist
Front End
Lebec, CA
05.2014 - 08.2017
- Monitored surveillance cameras to detect suspicious activity.
- Conducted investigations into thefts and other security breaches.
- Assessed risk levels for incoming shipments, ensuring that all safety protocols were followed.
- Maintained records of incidents, including employee violations and customer complaints.
- Provided training on loss prevention techniques to staff members at multiple locations.
Education
AS - Human Biology
Bakersfield College
AA - Liberal Arts
Bakersfield College
Skills
- Leadership
- Interpersonal Communication
- Time Management
- Computer Literacy
- Zendesk, SAP, GCIC, and Office Suite Proficiency
- Meticulous Attention to Detail
- Software troubleshooting
- Training abilities
- Technical Support
- Customer Service
- Call Center Operations
- Tech-Savvy
- Repair Quality Inspections
- Warranty Claims Process Management
- Security Protocols
- Identity Verification
Additional Information
7 years of Technical Repair Experience, 12+ years in Active Leadership Roles, 5+ years in Security SOPs
References
References available upon request.
Affiliations
- Reading
- Judo
- Travel
Timeline
Bouncer
Private Client
04.2018 - 05.2020
Loss Prevention Specialist
Front End
05.2014 - 08.2017
AS - Human Biology
Bakersfield College
AA - Liberal Arts
Bakersfield College
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