Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Salvaryus Partan

Methuen,MA

Summary

Successful Key Carrier bringing proven expertise in retail staff training and leadership. Manages operations effectively to consistently exceed targets. Dedicated to maximizing customer satisfaction and sales by coaching and motivating exceptional performance from associates.

Overview

8
8
years of professional experience

Work History

Key Carrying Lead

Dicks Sporing Goods
Salem, NH
08.2021 - Current
  • Supervised department staff and delegated tasks to ensure successful completion of projects.
  • Managed stockroom operations including receiving shipments, stocking shelves, organizing items according to size and type, and tracking inventory levels.
  • Coordinated with other departments to ensure that all materials needed were available when required for production purposes.
  • Created reports detailing daily transactions, sales figures, inventory levels, and other key metrics related to the department's operations.
  • Implemented process improvements designed to reduce costs while maintaining high-quality standards of production output.
  • Assisted customers with inquiries regarding products, services, pricing. while ensuring their satisfaction with our offerings.
  • Maintained accurate records of stock inventories through manual counts as well as automated systems such as barcode scanners or RFID readers.
  • Analyzed data from various sources in order to make informed decisions about how best to allocate resources within the department.
  • Resolved conflicts among team members using effective communication skills and conflict resolution techniques.
  • Enforced safety regulations within the workplace in order to maintain a safe working environment for all employees.
  • Provided training, guidance, and support to new employees in order to orient them with company policies and procedures.
  • Developed strategies for improving customer service levels, which resulted in increased customer satisfaction ratings.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Assisted customers with locating and securing desired products.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
  • Boosted sales through effective merchandising and consistent restocking of high-traffic items.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
  • Used Point of Sale register system to complete transactions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Counted and balanced registers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Directed and supervised staff performance.
  • Trained, managed and motivated employees to promote professional skill development.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.

Store Associate

GNC
Salem, NH
10.2023 - 02.2024
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Adhered to safety regulations when handling hazardous materials.
  • Assisted customers with product selection, pricing and availability.
  • Assisted with loading and unloading deliveries from vendors.
  • Ensured the cleanliness and tidiness of the store.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Opened store daily and ensured all safety protocols were followed.
  • Answered incoming calls promptly and professionally while providing assistance as requested.
  • Managed a high volume of files on a daily basis.
  • Managed the store closing process, ensuring all tasks were completed in a timely manner.
  • Managed daily cash operations and maintained accurate records of all transactions.
  • Verified accuracy of bank deposits, withdrawals and transfers.
  • Maintained records of employee attendance, absences, and overtime.
  • Assisted in managing showroom displays and merchandising products.
  • Upheld consistent visual merchandising standards.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Developed store visual displays, merchandising plans and layouts.

Leader

American Youth Foundation - Camp Merrowvista
Center Tuftonboro, NH
06.2016 - 08.2019
  • Implemented effective communication protocols within the organization.
  • Monitored traveler behavior to ensure compliance with local laws and regulations.
  • Communicated regularly with management team members via phone calls or emails regarding progress of the trip.
  • Coordinated with suppliers on a daily basis regarding services provided on the trip.
  • Assisted travelers with luggage handling, check-in, check-out processes at hotels, hostels., meal selections.
  • Ensured all necessary documents were available prior to departure such as passports, visas.
  • Managed any emergency situations that arose during the trip while keeping travelers safe.
  • Acted as a mediator between travelers in case of disputes or disagreements among them.
  • Adhered to tour company policies and procedures during trip execution.
  • Planned itineraries in accordance with weather forecasts and length of each tour.
  • Prepared and monitored budgeting activities.
  • Advised clients on healthy meal planning based on their specific medical conditions or dietary needs.

Education

Some College (No Degree) - Psychology

Bunker Hill Community College
Charlestown, MA

Skills

  • Scheduling Coordination
  • Employee Coaching
  • Policy Enforcement
  • Workplace Safety
  • Store Organization
  • Inventory Management
  • Customer Service
  • Drawer balancing
  • POS operations
  • Administrative Documentation
  • Sales Leadership
  • Performance monitoring
  • Sales monitoring
  • Loss Prevention
  • Resource Planning
  • Financial Forecasting
  • Building brand awareness
  • Scheduling and Time-Tracking
  • Leadership Development
  • Product Merchandising
  • Task Prioritization
  • Flexible Work Schedule
  • Team building
  • Adaptability and Flexibility
  • Professionalism
  • Teamwork and Collaboration
  • Customer Service Management
  • Time management abilities
  • Problem-solving aptitude
  • Continuous Improvement
  • Retail Operations
  • Creativity and Originality
  • Goal Setting
  • Process and procedure development
  • Effective Communication
  • Budgeting and Expense Monitoring
  • Sales abilities
  • Staff Training and Development
  • Conflict resolution techniques

Accomplishments

  • Mulcahy Fellowship Founding group

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Store Associate

GNC
10.2023 - 02.2024

Key Carrying Lead

Dicks Sporing Goods
08.2021 - Current

Leader

American Youth Foundation - Camp Merrowvista
06.2016 - 08.2019

Some College (No Degree) - Psychology

Bunker Hill Community College

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