SALVATORE D’AMORE
Saddle Brook,USA
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
32
32
years of professional experience
Work History
Director – IT/Laboratory Information Systems (LIS)
Excell Clinical Lab
01.2018 - Current
- Maintain daily support of LIS and IT network for the entire laboratory.
- Daily support to ensure proper reporting has been sent to clients and patients via faxing or interface.
- Manage all client issues with printers, PC and label printers.
- Manage patient portal from our LIS to Lab Health company and all billing interface issues.
- Manage all EMR interfaces for the laboratory to client’s office.
- Maintain all laboratory request of new reference ranges, messages, interfaces with all instruments, label printer’s compendium of all order code and result codes, and loinc codes.
- Negotiated new networking company contract for Excell Clinical Lab to save 20K per year.
- Managed the move of Excell Clinical Lab from a 3K square foot building to a new 12K building with all new lab instrumentation and entire new network.
Vice President – IT/Laboratory Information Systems (LIS)
MANHATTAN LABS
01.2009 - 01.2018
- Operational leader of the Laboratory Information System including instrument interface installation and maintenance, system table maintenance, test builds, software upgrades and validation and testing new products prior to go-live, and maintained 3 separate companies under one parent company for all support issues.
- Manage the local IT help desk with 5 person team and also manage the Director of Field Services to maintain a great level of service for our clients.
- Negotiated new networking company contract to save Manhattan Labs 300k per year and assisted networking team transition to a new server environment.
- Work closely with our off site Networking Company to maintain active directory, email exchange system, domain server, first level and second level IT and maintained server room environment with all network needs.
- Troubleshooting and resolution of LIS related problems and responsible for daily monitoring of LIS functions.
- Available for technical support during off hours to ensure operability of the lab 24 hour environment.
- Preformed daily SQL query reports for finance personal, laboratory personal, and billing personal.
- Project management including all testing of EMR interfaces with our LIS system for EMR vendors including Cerner, eCW, Allscripts, Practice Fusion, Health Fusion and many others.
- Worked with two large hospital clients New York and New Jersey area interfaced Sunquest LIS system to Seacoast LIS and maintained file definition in Sunquest for over 4 years.
- Knowledge and understanding of HL7 messaging standards used for most EMR interfaces.
Senior Network Administrator/ Laboratory Information Systems (LIS)
AMERICAN CLINICAL SYSTEMS
01.2005 - 01.2009
- Researched, planned and implementation of appropriate new technologies.
- Planned and directed all activities for computer and telecommunications staff, including both production and billing sides.
- Direct, manage and oversaw all operating and programming functions, directly and through subordinate managers
- Coordinated with agency administrators, users, vendors and supervisory personnel to discuss and resolve operational problems, plans and administrative issues.
- Initiated, executed and managed projects by creating work breakdown structures (WBS), critical path evaluations, resource plans, risks definitions and productivity analysis.
- Directed daily project execution activities related to systems management, software development, documentation development, testing, training development, systems delivery and production support using various methodologies and adhering to CMM (Compatibility Maturity Modeling) guidelines. Administer and manage all project changes.
- Acted as liaison to multiple laboratory departments, assisting in specimen problem tracking.
- Worked in conjunction with Customer Service staff to meet and exceed client expectations in terms of service and quality.
Senior Support Implementation Analyst and Project Manager
QUEST DIAGNOSTICS
01.1994 - 01.2005
- Provided multi level support for Regional Help Desk and Laboratory specific systems.
- Oversaw installation of varied software on PCs throughout the company’s largest business unit located in Teterboro, NJ.
- Acted as Project Manager on multiple initiatives including DCE Fax box replacement, of IVR phone system, replacement of TK Fax system with MCI fax system.
- Led local Business Unit team in the implementation of nationwide standard Medical Report
- Business Unit Administrator for Optimaxx Imagine System.
Network Administrator and System Analyst
Clinical Diagnostics
01.1999 - 01.2002
- Served as Network Administrator at multi site laboratory facility.
- Maintained the Severn Firewall and Cobalt E-mail servers for 500 plus users.
- Oversaw the implementation of Purchasing net-SQL software, Fiber Hubs and Cisco Routers, Windows 2000 Terminal Server Services and Remote Access Server.
- Responsible for all T1 and Frame Relay lines plus the entire Phone System and daily backups of Network System, including both LIS and FIS systems.
Clinical System Analyst
Quest Laboratory Project
01.1997 - 01.1999
- Worked on implementation team for new clinical Questlab system.
- Acted a team leader in developing new system for Referral Testing, and Special Chemistry.
- Worked directly with project leader on implementing new reporting system for Chemistry.
- Oversaw training of laboratory staff on the new LIS system.
Clinical Laboratory Technologist, Endocrinology
01.1994 - 01.1997
- Group Lead Pharmacia Allergen Testing
- Esoteric Testing
- Production T4 and T3 Uptake Testing.
Education
BS - Biological Science
Fairleigh Dickinson University
Teaneck, NJNetworking Engineering and Management
Computer Learning Centers, Inc.
Paramus, NJSkills
- Laboratory information systems
- EMR interface management
- Issues resolution
- HL7 messaging standards
- Project management
- Technical support
- Software upgrades and maintenance
- Cost-saving negotiations
- Compliance with industry standards
- Vendor relationship management
- Decision-making
- Operations management
PROFESSIONAL DEVELOPMENT
Fluent in Italian and Spanish
PROFESSIONAL DEVELOPMENT
Numerous program and seminars including Management, Leadership, Employee Relations and Diversity
Timeline
Director – IT/Laboratory Information Systems (LIS)
Excell Clinical Lab
01.2018 - Current
Vice President – IT/Laboratory Information Systems (LIS)
MANHATTAN LABS
01.2009 - 01.2018
Senior Network Administrator/ Laboratory Information Systems (LIS)
AMERICAN CLINICAL SYSTEMS
01.2005 - 01.2009
Network Administrator and System Analyst
Clinical Diagnostics
01.1999 - 01.2002
Clinical System Analyst
Quest Laboratory Project
01.1997 - 01.1999
Senior Support Implementation Analyst and Project Manager
QUEST DIAGNOSTICS
01.1994 - 01.2005
Clinical Laboratory Technologist, Endocrinology
01.1994 - 01.1997
Networking Engineering and Management
Computer Learning Centers, Inc.
BS - Biological Science
Fairleigh Dickinson University