Salvatore Senato
Sales Consultant
Elmhurst,IL
Summary
Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing and adaptable team player.
Overview
18
18
years of professional experience
Work History
Sales Consultant
Bob Rohrman Kia
10.2024 - Current
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Bettenhausen Automotive
06.2024 - 10.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Motor Werks Cadillac Of Barrington
12.2023 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Service Advisor
Elgin Kia
10.2023 - 12.2023
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Service Advisor
Mcgrath Honda - St. Charles
03.2023 - 07.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Sales Consultant
Bob Rohrman VW
01.2023 - 03.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Larry Roesch Chrysler Dodge Jeep Ram
02.2022 - 08.2022
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Sales Consultant
Gerald Nissan Of North Aurora
01.2022 - 02.2022
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
Transporter
Century Auto Sales
02.2013 - 06.2014
- Operated [Type] of vehicle and carefully followed all safety protocols and procedures.
- Determined need for and added fuel, coolants, lubricants and ignition aids.
- Fastened chains, straps, covers and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Sales Consultant
Patrick Cadillac
04.2008 - 06.2009
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Car Sales Consultant
Rizza Ford
01.2007 - 04.2008
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Education
Certificate Of Completion - Automotive Finance
Automotive Training Academy By Assurant
Chicago, IL08.2022
Certificate Of Completion - Automotive Finance
Finance Manager Training
New York, NY06.2022
Certificate Program - Finance And Insurance
Finance Manager Training
New York, NY06.2022
High School Diploma -
Willowbrook High School
Villa Park06.2005
Skills
- Customer Service
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Test Drives
- Customer Preferences
- Registration Procedures
- Lead Follow-Up
- Adaptable and Flexible
- Contract Negotiation
- Revenue Growth
- Sales and Promotions
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Effective Customer Communication
- Auto Financing
- Building Customer Loyalty
- Demonstrating Vehicle Features
- Warranty Requirements
- Retail Metrics and Goals
- Calculating Prices
- Merchandise Recommendations
- Registration Paperwork
Timeline
Sales Consultant
Bob Rohrman Kia
10.2024 - Current
Sales Consultant
Bettenhausen Automotive
06.2024 - 10.2024
Sales Consultant
Motor Werks Cadillac Of Barrington
12.2023 - Current
Service Advisor
Elgin Kia
10.2023 - 12.2023
Service Advisor
Mcgrath Honda - St. Charles
03.2023 - 07.2023
Sales Consultant
Bob Rohrman VW
01.2023 - 03.2023
Sales Consultant
Larry Roesch Chrysler Dodge Jeep Ram
02.2022 - 08.2022
Sales Consultant
Gerald Nissan Of North Aurora
01.2022 - 02.2022
Transporter
Century Auto Sales
02.2013 - 06.2014
Sales Consultant
Patrick Cadillac
04.2008 - 06.2009
Car Sales Consultant
Rizza Ford
01.2007 - 04.2008
Certificate Of Completion - Automotive Finance
Automotive Training Academy By Assurant
Certificate Of Completion - Automotive Finance
Finance Manager Training
Certificate Program - Finance And Insurance
Finance Manager Training
High School Diploma -
Willowbrook High School
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