Salwa Fargalla
Fort Worth,TX
Summary
Adept at enhancing operational efficiency and team productivity, my tenure at CVS Pharmacy showcased my expertise in inventory management and customer service excellence. Leveraging skills in package preparation and fostering positive work environments, I consistently improved workflow and safety, achieving notable increases in customer satisfaction and team performance.
Overview
2025
2025
years of professional experience
Work History
General Fulfilment
Target
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
General Fulfilment
Walmart
08.2016 - 11.2021
- Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
- Documented orders and updated daily logs with shift activities and incidents.
- Handled production picking, packing and shipping orders.
- Processed more than Number orders each shift with consistent record of meeting or exceeding productivity targets.
- Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
Medical Representative
Egyptian Pharmaceutical Company
12.2005 - 11.2012
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
- Conducted market research on competitor products and services, informing tailored sales pitches and strategies.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Improved product knowledge for team members through regular training sessions and workshops.
- Evaluated promotional campaigns'' effectiveness by analyzing data on product adoption rates among target demographics.
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Monitored inventory levels proactively, mitigating potential shortages or surpluses before they impacted operations or customer satisfaction.
Education
Ged -
Secondary School
EgyptBachelor - Veterinary Science
Veterinary Medicine
EgyptPharmacy Technician -
Texas State University
San Marcos, TX08.2024
Skills
- Stock organization
- Inspection skills
- Package preparation
- Order pulling
- Shipping coordination
- Labeling expertise
- Returns handling
- Order confirmation
- Package scanning
- Loading and unloading
- Shipping and receiving
- Work order processing
- Barcode scanning
- Inventory error correction
Timeline
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
General Fulfilment
Walmart
08.2016 - 11.2021
Medical Representative
Egyptian Pharmaceutical Company
12.2005 - 11.2012
General Fulfilment
Target
Ged -
Secondary School
Bachelor - Veterinary Science
Veterinary Medicine
Pharmacy Technician -
Texas State University
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Lacy Huckaby-HolmesLacy Huckaby-Holmes
Porter at BGFSPorter at BGFS