Saly Mamo

Medical Assistant

Maplecrest Urgent Care

12.2021 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Measured patient pulse oximetry.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Taught patients about medications, procedures, and care plan instructions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Streamlined patient check-in process, reducing administrative burden for medical staff.

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