Sam Abelson
Mansfield,MA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
Work History
Sales Team Leader
BuyBuyBaby
Braintree, MA
08.2019 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Operated POS system to total purchases and receive and process cash and credit payments.
Preschool Teacher
The Learning Experience
Easton, MA
09.2017 - 11.2021
- Planned and prepared activities for preschool aged students.
- Provided open and loving environment where children direct learning process.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Office Administrative Assistant
Radiology Professionals
Easton, MA
06.2012 - 09.2017
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Applied Science - Education
Bristol Community College
Fall River, MA05.2024
Diploma of Culinary Arts - Culinary Arts
Lincoln Culinary Institute
West Palm Beach, FL03.2016
High School Diploma -
Oliver Ames High School
Easton, MA06.2011
Skills
- Team Leadership
- Customer Service and Assistance
- Sales Promotion
- Employee Performance Reviews
- Staff Training
- Inventory and Stocking
- Organizational Systems
- Mentoring
Timeline
Sales Team Leader
BuyBuyBaby
08.2019 - Current
Preschool Teacher
The Learning Experience
09.2017 - 11.2021
Office Administrative Assistant
Radiology Professionals
06.2012 - 09.2017
Associate of Applied Science - Education
Bristol Community College
Diploma of Culinary Arts - Culinary Arts
Lincoln Culinary Institute
High School Diploma -
Oliver Ames High School