
SUMMARIZATION OF PROFILE Professional with over 9+ years of experience who excels at getting things done. This includes 15 years in Customer Service professional and strategic program coordination, brand management and strategy, celebrity & event management, process excellence, and people management, overall Dynamic Global Chief of Staff & Director. Developing reports and presentations, the senior directors were informed, serving as a departmental project coordinator, keeping up the effectiveness of the organization, for projects or departments, ideating plans, giving departmental leaders assistance, decision-making for the business, selecting, educating, training, managing, and assessing employees. Establishing and putting into practice policies and procedures while supervising various aspects of particular projects. Arranging, directing, and coordinating events to accomplish goals or enhancing an organization's visibility. Capable of leading a core team of employees, but also capable of liaising with and coordinating the activities of external sponsors, vendors, and other key players in the success of every event. The ability to effectively handle multiple tasks while maintaining effective communication with others. Established a reputation for mapping digital capabilities to strategic aims; enhanced transformational skills in accordance with trends and advancements to keep the organization at the forefront; a counsellor, strategist, and visionary with expertise in efficiency optimization. Guide and oversee a thorough team strategy and plan that covered positioning, launch strategy, public relations, and team support. Expertise in developing integrated marketing strategies, Collaborations, and Alliances to enable optimum market penetration for clients. COMPETENCY FORTE Setting and implementing strategies Overseeing operations Leading teams Building relationships Ensuring compliance Making decisions Providing leadership Management Communication Strategic thinking Interpersonal skills Adaptability Problem-solving Stress Management Remote work Technology Diversity and inclusion SOP, SLA & KPI Management Sustainability Data-driven decision-making Virtual leadership Networking Industry trends Administrative Writing Skills Managing Processes Organization Analyzing Information Strategic Program & Event Management Patient & Flexible Multi-Tasking Time Management Goal-Oriented Accountable Innovative Attention to Detail ED-Tech Operations Alliance Coordination & Management Digital Marketing & Brand Coms Brand Management, GTM & PR Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Customer Services
undefined