SAM ARBOGAST
Culpeper
Summary
Developed strong customer service and multitasking skills in fast-paced restaurant environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
The Sunken Well Tavern
08.2024 - 10.2024
- Greeted guests and provided menus
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Ensured that each guest was served courteously, quickly, and efficiently
- Accurately recorded orders on cash register and point-of-sale system
- Maintained records of transactions made during shift as required by law or company policy
Server/Hostess
Riverside Center For The Performing Arts
05.2023 - 06.2024
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner
- Checked food before serving it to customers
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Operated POS terminals to input orders, split bills and calculate totals
- Provided exceptional service to high volume of daily customers
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Greeted customers, answered questions and recommended specials to increase profits
Banquet Server
The Olde Silk Mill
05.2021 - 05.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment
- Provided prompt, friendly service to all guests during banquets or catered events
- Carried trays of food items from kitchen to dining areas
- Served beverages and appetizers to guests in an efficient manner
- Maintained cleanliness of work area throughout shift including tables, chairs and floors
- Replenished buffet lines with fresh foods as needed
- Followed proper sanitation guidelines when handling food items
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished
- Communicated with chefs regarding any special requests from guests
- Provided refills on drinks as requested by customers
- Cleared away used plates and utensils following end of meal service
Education
High School Diploma - undefined
Mountain View High School
Stafford, VA05.2024
Associate of Applied Science - Environmental Science
University of Mary Washington
Fredericksburg, VASkills
- Hostess support
- Team member support
- Order delivery practices
- POS operation
- Front-of-house display creation
- Sales expertise
- Item promotion
- Positive and professional
Hobbies and Interests
Photography/Film, Gaming, Educating Self on the Environment
Timeline
Server
The Sunken Well Tavern
08.2024 - 10.2024
Server/Hostess
Riverside Center For The Performing Arts
05.2023 - 06.2024
Banquet Server
The Olde Silk Mill
05.2021 - 05.2022
High School Diploma - undefined
Mountain View High School
Associate of Applied Science - Environmental Science
University of Mary Washington
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