Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sam Bakir

Georgetown,TX

Summary

Dynamic professional with a proven track record at Penske Automotive, excelling in customer service and sales expertise. Adept at fostering customer relationships and resolving conflicts, resulting in enhanced satisfaction and loyalty. Strong financial management skills complemented by effective teamwork and communication abilities, driving operational success and positive client experiences.

Overview

16
16
years of professional experience

Work History

Sales Associate

Penske Automotive
06.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Store Manager

Parker Corner Grocery Store
01.2017 - 06.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Dermatologist

Self-employeed
01.2010 - 08.2014
  • Stayed current with industry advancements through regular participation in continuing education courses and professional conferences.
  • Reviewed patient allergies, problems, medications, and immunization statuses.
  • Developed individualized skincare plans addressing each patient''s specific concerns while considering factors such as age, lifestyle habits, or environmental exposure risks.
  • Provided specialist medical opinion and clinical consultations at request of medical colleagues.

Education

M.D. - Dermotolegest

Karazin University
Kharkov ,Ukraine

F&I Certification - Automotive Financing

Finance Manager Training
Fairport
03-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Verbal/written communication
  • Sales expertise
  • Financial budgeting
  • Customer satisfaction
  • Internal controls
  • Budget forecasting
  • Financial management

Languages

Arabic
Native or Bilingual
Russian
Full Professional
English
Professional Working

Timeline

Sales Associate

Penske Automotive
06.2018 - Current

Store Manager

Parker Corner Grocery Store
01.2017 - 06.2018

Dermatologist

Self-employeed
01.2010 - 08.2014

M.D. - Dermotolegest

Karazin University

F&I Certification - Automotive Financing

Finance Manager Training

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