Sam Barnett

Company Overview:

I worked at the Nordstrom rack where I stocked both men’s and women’s shoes. I was responsible for finding the left shoe in the back, where we kept all matches to the shoes out on the floor, in a timely manner. When the store was busy we were able to use our mobiles, which were phones that had a scanners and card readers attached to them so we could check out customers that had been waiting in line for an extensive amount of time.

• Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
• Collaborated with retail partners to ensure smooth transitions during clearance events, resulting in successful sales outcomes.
• Ensured positive customer experiences by addressing concerns promptly and professionally.

Company Overview:

I started as a bus boy where I learned many techniques on how to quickly and proficiently bus a table. I had always been told I was every server’s favorite busser due to the fact that I was able to help them with all tasks, where it be making drinks to actually serving a table if they were busy. From there, I learned how to properly run food to a table making sure the customer had everything they needed and were satisfied. After a year, I was promoted to server where I learned how to input an order, make certain mixed drinks, master the beer and wine list and most importantly, provide outstanding service!

• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.