Sam Berggren
Signature Systems of FI
Orlando,FL
1
Certification
9
years of professional experience
Recently graduated Computer Science professional and certified CCNA specializing in network architecture, systems troubleshooting, and technical problem-solving. A results-driven coordinator with a unique blend of formal engineering education and over 10 years of real-world operational leadership. An exceptional communicator who translates complex technical concepts into actionable strategies while fostering high-performing team collaboration.
Work History
Service Coordinator
5 Years- Coordinate technical service operations across multiple systems and locations | Manage scheduling and deployment of field technicians for system implementations | Troubleshoot complex technical issues and provide escalation support | Generate technical quotes and proposals for system repairs and improvements
Field Operations Coordinator
1 Year- Directed remote environmental construction teams and coordinated complex infrastructure project installations | Formulated technical proposals and precise system specifications for client deployments | Monitored critical project timelines and resource allocation to ensure optimal system performance
Delivery Manager
3 Years 2 Months- Coordinated delivery and repair operations and modernized internal logistics systems | Engineered process improvements that successfully eliminated operational bottlenecks and cut waste | Resolved high-priority customer escalations | Directed daily schedules and performance for a large team of drivers and field technicians
Education
Bachelors - Computer Science
Focus included Data Structures, Algorithms, Software Engineering, Database Systems, Operating Systems, Networking
Associates - Arts
- Degree focused on business and math.
- GPA: 3.6 GPA
Skills
Networking & Infrastructure: CCNA
Routing & Switching
OSPF
VLANs
Access Control Lists (ACLs)
IPv4/IPv6 Subnetting
Network Security Fundamentals
Software Development: Object-Oriented Programming (Java
Python
C)
Software Engineering Principles
Web & Mobile Technologies: Frontend Development (HTML5
CSS3
JavaScript)
Cross-Platform Mobile Development (Ionic Framework)
Database Management: SQL
Database Management Systems (DBMS)
Systems Troubleshooting & Support: Diagnostic Testing
Infrastructure Monitoring
Operating Systems
Technical Communication & Leadership: Resource Planning
Team Coordination
Client Relations
Vendor Management
Certification
CCNA - Passed July 2026
Timeline
Service Coordinator
Signature Systems of FI
08.2021 - CurrentRead More
Field Operations Coordinator
Alpha EMC
08.2020 - 08.2021Read More
Delivery Manager
Lowe’s Home Improvement
06.2017 - 08.2020Read More
Florida International University
Bachelors from Computer Science
Read More
Valencia College
Associates from Arts
Read More