Sam B. Marting, III
Raleigh,NC
Summary
Customer service professional with 30 years experience working with the public. Strength working in both a large, busy environment as well as working independently to complete tasks. Demonstrated record of dealing with customers daily as well as an ability to multi-task to complete projects.
Overview
30
30
years of professional experience
Work History
Pet Sitter
Pack & Pride
Raleigh, NC
05.2021 - Current
- Provided attentive care to various pets, ensuring safety and comfort through walking, feeding, and administering medicine, enhancing pet well-being.
- Ensured safety of owners' homes and valuables while caring for pets, maintaining trust and security.
- Communicated effectively with pet owners regarding care instructions and updates. Including photo and written updates.
- Worked independently and efficiently.
Sales Associate
Old Navy
01.2001 - 03.2020
- Enhanced customer experience by welcoming and assisting in locating items and sizes.
- Assisted customers in fitting rooms to determine appropriate sizes while managing inventory returns to the sales floor.
- Restocked merchandise on sales floor from back room and new shipments.
- Processed online orders and packaged items for pickup or delivery.
Merchandise Manager
Old Navy
01.1996 - 01.2001
- Managed department generating over 12 million dollars in revenue within an 18 million dollar store.
- Organized product displays and directed stocking procedures in-store.
- Helped open 4 new NC stores.
- Facilitated recruitment and onboarding of 300 employees for two new stores in NC.
- Placed and planned daily duties for employees at store for 10-100 employees.
- Ran payroll calculations and made employee coverage daily.
- Trained new associates and managers to enhance team capabilities and service quality.
Museum of Life and Sciences
01.1996 - 12.1996
- Educated visitors on butterfly species and their habitats to enhance understanding and appreciation.
- Ensured children interacted safely with butterflies while fostering awareness of environmental fragility.
- Prepared butterfly house daily for visitor engagement and education.
- Placed butterfly chrysalis in designated habitats weekly.
Education
BS - Aquaculture, Fisheries and Wildlife Biology, dual minor in Bioscience and Forest Resource Management
Clemson University
Clemson, SCPersonal Information
Title: Customer Service Leader
Timeline
Pet Sitter
Pack & Pride
05.2021 - Current
Sales Associate
Old Navy
01.2001 - 03.2020
Merchandise Manager
Old Navy
01.1996 - 01.2001
Museum of Life and Sciences
01.1996 - 12.1996
BS - Aquaculture, Fisheries and Wildlife Biology, dual minor in Bioscience and Forest Resource Management
Clemson University