Samantha Boyce
Levittown,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help the team achieve company goals. Proactive professional with strengths in providing first aid treatment and life support care for sick and injured patients. Works well with team and provides clear and concise information to emergency medical personnel. Committed to staying informed of emergency medical protocols and procedures to apply best practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EMT-Basic
Atlantic Mobile Health
09.2023 - Current
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
- Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
- Contributed to a positive work environment within EMS team by fostering good relationships with colleagues and demonstrating dedication to continuous improvement in patient care practices.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
Skate Guard
Ice Land Skating Center
09.2019 - 09.2023
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
- Initiated distribution, collection and upkeep of rented skates and tracked inventory.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
Front Desk Receptionist
Ice Land Skating Center
09.2019 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Target
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelors Of Science - Public Health
Rutgers, The State University of New Jersey
New Brunswick, NJ2026
High School -
Pennsbury High School
Fairless Hills, PA06.2022
Skills
- Pediatric Care
- Patient Lifting
- Emergency vehicle operation
- Safe Driving
- Direct Patient Care
- Patient Triage
- Customer Service
- Safety Regulations
- Workload prioritization
- Equipment Inspection
- Public Safety Awareness
- Leadership Qualities
Certification
- EMT - Emergency Medical Technician
Timeline
EMT-Basic
Atlantic Mobile Health
09.2023 - Current
Cashier
Target
05.2021 - 09.2021
Skate Guard
Ice Land Skating Center
09.2019 - 09.2023
Front Desk Receptionist
Ice Land Skating Center
09.2019 - 09.2023
Bachelors Of Science - Public Health
Rutgers, The State University of New Jersey
High School -
Pennsbury High School