Samantha Boykin
Mount Carmel,TN
Summary
Dedicated Warehouse team member skilled in prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
19
19
years of professional experience
Work History
Ware House Associate
Amazon
05.2024 - Current
- Operated pallet jacks to transport materials efficiently within warehouse.
- Assisted in inventory management by stowing packages and conducting problem solving solutions.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Collaborated with team members to ensure timely order fulfillment and shipping accuracy.
- Followed detailed instructions for product handling, ensuring minimal damage during processing.
- Participated in training sessions to learn proper equipment usage and safety protocols.
- Supported loading and unloading of shipments, optimizing workflow processes.
- Consistently lifted materials weighing as much as 49 pounds.
Real Estate Agent
Greater Impact Realty
01.2024 - Current
- Facilitated property showings, demonstrating strong knowledge of local market trends and property features.
- Developed tailored marketing strategies to effectively promote listings and attract potential buyers.
- Coordinated with clients to understand their needs and preferences, ensuring personalized service throughout transactions.
- Conducted thorough market research, providing clients with accurate pricing and investment insights for informed decision-making.
- Managed client communications, fostering relationships that enhanced trust and satisfaction during the buying process.
- Assisted in preparing contracts and documentation, ensuring compliance with legal requirements and industry standards.
- Utilized CRM software to track leads, manage follow-ups, and maintain organized client records for improved efficiency.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Participated in networking events to build professional relationships within the real estate community and expand referral sources.
Server Trainer
Longhorn Steakhouse
12.2006 - 05.2023
- Trained new servers on menu knowledge and customer service protocols.
- Developed onboarding materials to enhance training efficiency and consistency.
- Conducted regular assessments to evaluate server performance and adherence to standards.
- Implemented feedback sessions to improve service techniques and team collaboration.
- Facilitated ongoing training workshops to reinforce skills and introduce menu updates.
- Mentored junior servers, fostering a supportive environment for professional growth and development.
- Collaborated with management to identify training needs based on customer feedback and service metrics.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Utilized effective communication techniques to support server learning and comprehension.
- Evaluated server performance regularly to identify areas for improvement and set attainable goals for development.
Education
High School Diploma -
Winter Springs Christian School
Winter Springs, FL06-1989
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Heavy lifting
- Loading and unloading
Timeline
Ware House Associate
Amazon
05.2024 - Current
Real Estate Agent
Greater Impact Realty
01.2024 - Current
Server Trainer
Longhorn Steakhouse
12.2006 - 05.2023
High School Diploma -
Winter Springs Christian School