Sam Brantner
San Francisco,CA
Summary
Hardworking, friendly, eager to learn and expand skills, knowledgeable and helpful. Kind hearted and good at helping customers and staff resolve problems. Strong social media experience and have worked in a self-directed environment.
Overview
5
5
years of professional experience
Work History
Event Staff Member
The Masonic
San Francisco, California
12.2024 - Current
- Scan tickets at entry
- Guid patrons to their designated seating
- Answer questions about the show or venue
- Work as a team with shift members
Front Desk Receptionist
Cartoon Art Museum
San Francisco, CA
07.2024 - 12.2024
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Responded to customer inquiries via phone, email, and in person.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Helped making sure register was properly balanced at the end of shifts.
- Explained policies and procedures to visitors.
Intern
New Door Ventures
San Francisco, CA
06.2024 - 12.2024
- Attended weekly workshops centered around work places and professionalism
- Improved on social skills and manners in a professional setting
- Learned about what is and is not appropriate in a workplace environment
Assistant
Ephemeral Tattoo
San Francisco, CA
06.2023 - 09.2023
- Greeted guests with friendliness and professionalism.
- Checked clients in and out, and processed payments
- Answered incoming phone calls to process requests, or relay messages to appropriate personnel.
- Created appointments for customers when they were unable to
- Cleaned / broke down / set up tattoo booths
- Restocked materials needed, when needed
- Worked to create good customer and business relationships
Event Staff Member
House Of Blues Boston
Boston, MA
11.2022 - 04.2023
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Talked to coworkers using electronic devices such as computers and radios.
Assistant Social Media Manager
Jackson Fuller Real Estate
07.2020 - 03.2022
- Engaged online audiences by researching, creating, and scheduling content with a strong focus on core company strengths and also responding to inquiries and comments timely and knowledgeably.
- Analyzed post performance and made recommendations and adjustments to content strategy as necessary.
Assistant
Jackson Fuller Real Estate
07.2020 - 03.2022
- Greeted guests in with friendliness and professionalism.
- Worked closely with coworkers to strategically plan for company growth.
- Helped package company shipments, and mailed them.
Education
High School Diploma -
Mission High School
San Francisco, CA06.2022
Skills
- Photography and Videography
- Effective Organization
- Critical Thinking
- Support Services
- Task Prioritization
- Team Collaboration
- Time Management
- Common Area Maintenance
- Guest Inquiries
- Email Correspondence
- Verbal and Written Communication
- Providing Feedback
- Decision-making
- Customer assistance and interaction
- Guest relations
Languages
English
French
Timeline
Event Staff Member
The Masonic
12.2024 - Current
Front Desk Receptionist
Cartoon Art Museum
07.2024 - 12.2024
Intern
New Door Ventures
06.2024 - 12.2024
Assistant
Ephemeral Tattoo
06.2023 - 09.2023
Event Staff Member
House Of Blues Boston
11.2022 - 04.2023
Assistant Social Media Manager
Jackson Fuller Real Estate
07.2020 - 03.2022
Assistant
Jackson Fuller Real Estate
07.2020 - 03.2022
High School Diploma -
Mission High School