Sam Caballero
Kissimmee
Summary
Dynamic sales professional with proven expertise in consultative sales techniques and POS system operation, honed at TCC Wireless and Academy Sports + Outdoors. Excelled in building customer loyalty and increasing sales through effective product promotions and visual merchandising. Skilled in engaging customers and leveraging upselling strategies, consistently enhancing shopping experiences and driving revenue growth.
Friendly Retail Sales Representative with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Knowledgeable and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
4
4
years of professional experience
Work History
Retail Sales Representative
TCC Wireless
02.2023 - 01.2025
- Increased sales by offering advice on purchases and promoting additional products.
- Welcomed customers and provided assistance in locating and purchasing products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Recommended merchandise to customers based on needs and preferences.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Sales Associate
Academy Sports + Outdoors
01.2021 - 06.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Folded and arranged merchandise in attractive displays to drive sales.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Generated brand awareness and positive product impressions to increase sales.
- Welcomed customers and provided assistance in locating and purchasing products.
- Recommended merchandise to customers based on needs and preferences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Used in-store system to locate inventory and place special orders for customers.
- Greeted customers and provided outstanding customer service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Kearny High School
336 Devon St, Kearny, NJ 0703206-2020
Skills
- Retail transactions processing
- Point-of-sale system
- Purchase recommendations
- Visual display building
- Visual merchandising
- Customer engagement
- Store maintenance
- Product sales
- POS system operation
- Damaged item processing
- Upselling strategies
- Product promotions
- Payment processing
- Customer assistance
- Merchandise replenishment
Timeline
Retail Sales Representative
TCC Wireless
02.2023 - 01.2025
Retail Sales Associate
Academy Sports + Outdoors
01.2021 - 06.2022
High School Diploma -
Kearny High School
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