Sam Cherry
Houma
Summary
Experienced customer service, medical, and finance professional, demonstrating rapid advancement and leadership in various roles.
Overview
7
7
years of professional experience
Work History
Unit Manager/Manager Trainee
Waffle House
Lake Charles, USA
12.2023 - 10.2024
- Promoted to Unit Manager within 6 months, showcasing rapid skill development and leadership.
- Led teams to achieve daily sales of $2500-$6000 across 6 properties, boosting revenue.
- Supervised training, scheduling, budgeting, and accounting for smooth operations.
- Interviewed, hired, and trained new staff, ensuring comprehensive onboarding.
- Reported performance metrics to corporate, collaborating with regional staff for progress tracking.
Manager Trainee/Branch Manager
Tower Loan
Thibodaux, USA
12.2022 - 12.2023
- Managed branch operations, promoted to Branch Manager within 4 months, enhancing team efficiency.
- Trained and staffed new employees, ensuring consistent service quality and operational excellence.
- Promoted additional products to new and existing customers, increasing revenue and customer satisfaction.
- Delegated workloads and analyzed loan documents, supporting supervisors in achieving branch goals.
- Tracked monetary goals and communicated with staff daily, driving branch success and performance.
Front Desk Agent/Assistant Manager
BN Management
Houma, USA
11.2017 - 07.2022
- Worked all front desk operations across multiple BN properties and brands.
- Serviced existing accounts, assisted management in coordinating long term stays for oil and gas industry during Covid pandemic.
- Communicated guest needs and concerns to managers
- Ensured guest satisfaction using customer service training.
- Established a relationship with already existing corporate accounts.
- Worked with management staff to reach monthly budget goals.
Education
B.A. - Public Relations
University of Louisiana At Lafayette
Lafayette, LA05.2009
Skills
- CPR
- Venipuncture
- Echocardiogram
- Patient transporting
- Expense management
- Staff training
- Staff scheduling
- Staff development
- Policy implementation
- Public speaking
- Payroll
- Infection control
- Behavioral management
Timeline
Unit Manager/Manager Trainee
Waffle House
12.2023 - 10.2024
Manager Trainee/Branch Manager
Tower Loan
12.2022 - 12.2023
Front Desk Agent/Assistant Manager
BN Management
11.2017 - 07.2022
B.A. - Public Relations
University of Louisiana At Lafayette