Motivated business professional bringing 10+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
16
16
years of professional experience
Work History
Business Owner/Operator
The Window Firm
10.2017 - 01.2023
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Led screening, hiring and staff scheduling to maintain compliance with group goals.
Lent business acumen to meet day-to-day strategic objectives.
Put together realistic budgets based upon costs and fees for successfully operating business.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Kept all building areas and equipment functional and well-organized to promote business performance.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Optimized team hiring, training and performance.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Verified parts and materials through audit inspections and independent checks.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Conducted target market research to scope out industry competition and identify advantageous trends.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Sales Representative
Window Source
02.2015 - 10.2017
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Organized sales paperwork, presented proposals and finalized contracts.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Cold-called leads and closed large number of new sales over several months.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Exceeded goals for new accounts in single sales cycle.
Documented customer interactions using SalesForce to capture data in processing system.
Determined problem areas and resolved issues related to profitability and business objective achievement.
Created and executed reorganization plan, training and development programs and implemented process improvements.
Set up calendar with customer birthdays and other special events for personal touch.
Business Owner/Operator
Hot Springs Handyman And Landscaping
01.2012 - 03.2014
Monitored staff performance, providing final-say assessment over inquiries.
Consulted with customers to assess needs and propose optimal solutions.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Reconciled daily sales, returns and financial reports in QuickBooks.
Optimized team hiring, training and performance.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Employed prompt decision-making and in-depth research to resolve issues.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Sales Representative
Childs Mechanical Construction
01.2004 - 01.2010
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Exceeded goals for new accounts in single sales cycle.
Determined problem areas and resolved issues related to profitability and business objective achievement.
Minimized process lags through strategic sourcing and customer expectation management.
Education
GED -
Lake Hamilton High School
Pearcy, AR
Skills
Operational Analysis
Executive Leadership
Effective Communicator and Public Speaker
Strategic Planning
Leadership and People Development
Industry Expertise
Competition Evaluation
Change and Growth Management
Portfolio Management
Integrity and Transparency
Business Correspondence
Business-to-Business Sales
Facebook Marketing
Video Streaming
Microsoft Office 365
Management Team Leadership
Thrive Under Pressure
Balanced Work Ethic
Project Oversight
Resource Utilization
Economic Analysis
Business Administration
Human Resources Oversight
Solution Innovation
Analytical and Critical Thinker
Expectation Management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.