SAM COHEN
Cleveland Heights,OH
Summary
Detail-oriented professional with expertise at various positions and problem-solving. Proven ability to implement effective organizational strategies and enhance business processes. Skilled in managing stressful situations with patience and adaptability. Demonstrated reliability as a team player and independent worker across diverse environments.
Overview
14
14
years of professional experience
Work History
Director of Admissions
Dialyze Direct
12.2018 - Current
- Manages a team of insurance verification specialists, providing training and constant professional guidance.
- Streamlined the admissions process for efficiency, resulting in faster response times for prospective referrals.
- Conducted comprehensive insurance verifications to ensure eligibility and coverage accuracy.
- Developed training materials for new hires, focusing on systems used for insurance verification workflows and compliance standards.
- Implemented quality assurance measures to maintain high standards in data accuracy and patient records.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
Office Manager
Psycho Social Therapies
04.2013 - 12.2018
- Processes patient medical authorization, eligibility, and insurance billing
- Handles confidential patient records with speed and accuracy
- Prepares and submits paperwork confirming eligibility of each doctor for different insurance plans
- Processes payroll, make QuickBooks entries, and prepare reports
- Serves as an effective liaison between management and the therapists
- Plans and coordinates logistics and materials for staff events
- Manages office supplies, organization and upkeep while adhering to a fixed office budget
- Compiles annual recommendations for end of fiscal quarter
Part time-Bookkeeper
Yesh Tikvah
01.2014 - 01.2016
- Maintained budgets and financial records with accuracy
- Created detailed expense reports and requests for board meetings.
Sales Executive
DC Dental Supplies
11.2012 - 03.2013
- Created sales accounts with on- and off-premise contacts
- Built client relationships by acting as the liaison between the customer service and sales teams
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
Warehouse Manager
Pollak Distributors
08.2011 - 10.2012
- Generated a computerized system for the warehouse for inventory control; reducing costs
- Supervised a warehouse staff of six for processing orders
- Re-structured warehouse placement of inventory to advance operational efficiency
- Converted coding of inventory items to the new company's codes upon the sale of the company
Education
Information Technology/Systems Administration -
The Upper Level
Cleveland, OH12.2025
Bachelor of Science - undefined
Excelsior College
Albany, NY01.2012
Advanced Talmudic Studies - undefined
Yeshivas Mir of Jerusalem
Jerusalem, Israel01.2011
Talmudic Studies - undefined
Yeshiva Derech Chaim
Brooklyn, NY01.2005
High School Diploma - undefined
Beis HaMedrash and Mesivta of Baltimore
Baltimore, MD01.2002
Skills
- Office management
- Creative problem solver
- Team player
- Data analysis
- Authorization and claims management
- Professional phone etiquette
- Microsoft Office and Quickbooks proficiency
- Invoice processing
- Medical billing
- Payroll management
Affiliations
- January 2016-Present
- Clergy Administrative Assistant at Congregation Beis Doniel
- Manages some of the financial affairs of the institution and contribution collections
- Ensures the flow of religious services runs smoothly
- Delivers public service announcements
Timeline
Director of Admissions
Dialyze Direct
12.2018 - Current
Part time-Bookkeeper
Yesh Tikvah
01.2014 - 01.2016
Office Manager
Psycho Social Therapies
04.2013 - 12.2018
Sales Executive
DC Dental Supplies
11.2012 - 03.2013
Warehouse Manager
Pollak Distributors
08.2011 - 10.2012
Bachelor of Science - undefined
Excelsior College
Advanced Talmudic Studies - undefined
Yeshivas Mir of Jerusalem
Talmudic Studies - undefined
Yeshiva Derech Chaim
High School Diploma - undefined
Beis HaMedrash and Mesivta of Baltimore
Information Technology/Systems Administration -
The Upper Level