Sam Daiker
Kansas City
Summary
Adept at strategic planning and customer engagement, I significantly enhanced customer satisfaction and team performance at Broadway Butcher Shop. My expertise in food safety and strong multitasking abilities, coupled with a proven track record of fostering employee collaboration and driving financial growth, position me as a valuable asset to any team.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
17
17
years of professional experience
Work History
Manager
Broadway Butcher Shop
02.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cook/Bartender
Mikes Tavern
01.2013 - 01.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
Deli Associate
Cosentino's Market
01.2008 - 01.2013
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
No Degree - English
UMKC
Kansas City, MOHigh School Diploma -
Plano Senior High School
Plano, TX01-2005
Skills
- Customer service
- Food safety
- Strong multitasking
- Cleaning and organization
- Highly reliable
- Time management
- Team player attitude
- Clear and effective communication
- Customer engagement
- Verbal and written communication
- Workplace safety
- Patience and tolerance
- Accurate money handling
- Relationship building
- Strategic planning
Timeline
Manager
Broadway Butcher Shop
02.2015 - Current
Cook/Bartender
Mikes Tavern
01.2013 - 01.2015
Deli Associate
Cosentino's Market
01.2008 - 01.2013
No Degree - English
UMKC
High School Diploma -
Plano Senior High School
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