Sam Darwish
Coon Rapids,MN
Summary
Dynamic sales professional with a proven track record at CARVASTA, excelling in customer service and relationship building. Skilled in upselling and sales strategies, consistently achieving targets while enhancing customer satisfaction. Recognized for effective problem-solving and teamwork, fostering loyalty and driving repeat business through exceptional shopping experiences.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
14
14
years of professional experience
Work History
Sales Associate/Sales Closer
CARVASTA
05.2022 - 07.2025
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Autos Online
04.2019 - 05.2022
- Cultivated relationships with customers to enhance brand loyalty and drive repeat business.
- Delivered exceptional customer service, resolving inquiries and complaints effectively.
- Collaborated with team members to meet and exceed sales targets consistently.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate/Sales Closer
Carmotive MN
06.2011 - 03.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current sales promotions and inventory to provide accurate information.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processing.
- Collaborated with team members to achieve daily sales goals and maintain store appearance.
- Organized merchandise displays to create an appealing shopping environment for customers.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Computer And Information Sciences
KCSC
Kuwait02-1988
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
- Lead database management
- Service oriented
- Goal tracking
- Upselling and cross selling
- Sales pipeline management
- Fraud detection
- Adapt to diverse groups
- Sales strategies
- Money handling
Languages
Arabic
Full Professional
Timeline
Sales Associate/Sales Closer
CARVASTA
05.2022 - 07.2025
Sales Associate
Autos Online
04.2019 - 05.2022
Sales Associate/Sales Closer
Carmotive MN
06.2011 - 03.2019
Computer And Information Sciences
KCSC
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