Sam Elson

• Operated, maintained, and repaired crucial equipment used in artillery based military operations.
• Cooperated with other Service Members in a team-like manner to achieve maximum efficiency in the field, in the office, and many other settings.
• Taught troops how to effectively perform tasks in various positions pertaining to mission objectives utilizing various artillery based equipment.

• Utilized Ultrasonic Flaw Detectors/Thickness Gauges to discover section loss in a given material, deficiencies of any nature in multiple weld types, the structural integrity of bolts, pins, and shafts, as well as many other items.
• Produced official reports and certifications of inspection to meet regulatory state and federal standards and codes.
• Assisted Senior Leadership with improving inspection operations and safety procedures.
• Met with Customers to offer professional insight and recommendations on repair processes in correlation with inspection standards and codes.
• Materialized reports pertaining to the specific needs of each Customer in order to answer questions about inspection results and protocol.
• Mentored new employees on use and maintenance of crucial inspection equipment, report processing, and overall job productivity and customer satisfaction.

Diagnose, troubleshoot, repair, and maintain fuel dispensing equipment, payment systems, tank monitoring systems, and site infrastructure throughout Pennsylvania, Ohio, and West Virginia.

• Support hundreds of customer locations, including major convenience store chains, truck stops, travel plazas, and independent operators.

• Troubleshoot electrical, electronic, mechanical, software, networking, and communication-related failures in complex field environments.

• Install, configure, update, and commission EMV payment systems, FlexPay platforms, forecourt control equipment, and related hardware.

• Perform dispenser calibration and compliance testing in accordance with Pennsylvania Weights & Measures requirements.

• Read and interpret electrical schematics, wiring diagrams, technical manuals, and manufacturer documentation.

• Coordinate with customers, manufacturers, IT providers, and technical support organizations to resolve complex equipment issues. • Execute projects including material sourcing, logistics coordination, installation activities, equipment upgrades, and project completion.

• Independently manage service calls, inventory, documentation, customer communication, and project execution.