Senior QA Analyst
Sam Friedman
Undead Labs
Bremerton,WA
Professional Summary
Results-driven software quality assurance professional with a strong background in identifying and mitigating defects to enhance overall product quality. Proficient in utilizing advanced test automation tools and methodologies to streamline testing processes, ensuring efficiency and accuracy. Demonstrated success in fostering team collaboration while upholding high standards of software reliability, contributing to the delivery of exceptional products. Committed to continuous improvement and leveraging innovative solutions to drive quality assurance initiatives.
Work History
Senior QA Analyst
- Collaborated with developers and creatives to design targeted test plans aligned with project objectives, enhancing clarity and focus in testing processes.
- Created and managed detailed test plans in Jira using Agile Framework.
- Partnered with developers to conceptualize, build, and manage custom testing tools tailored to project-specific requirements.
- Strengthened collaboration by ensuring effective communication between multidisciplinary teams., developing test plans and testing best practices
- Optimized team workflows by leveraging Azure DevOps for efficient bug tracking and management of tasks.
- Coordinated testing efforts with external QA vendors, ensuring alignment with internal QA standards and project timelines.
- Generated detailed bug reports using Backtrace, facilitating faster issue resolution and improving overall software quality.
- Championed accessibility testing, with specialization for people with low vision or people who are hard of hearing
- Developed test plans covering gameplay, UI, and platform-specific functionality across release builds.
- Documented defects clearly in bug tracking systems, supporting faster triage and resolution.
QA Manager
- Trained incoming testers to facilitate seamless onboarding and integration into new projects.
- Developed process improvements and applied creative problem-solving to improve team efficiency.
- Created strategies for continuous improvement in a fast paced environment.
- Mentored team members to take on leadership roles for continuous improvement
- Trained incoming testers to ensure smooth onboarding and integration into new projects.
- Developed strategies for continuous improvement in a fast-paced environment, fostering team adaptability.
QA Tester
- Identified and logged high-priority bugs to ensure a polished and high-quality gaming experience.
- Tracked and managed bugs, confirmed fixes, and verified feature implementations throughout all development cycles to ensure game quality.
- Identified and logged high-priority bugs to enhance overall gaming experience and contribute to product polish.
Education
Associate of Science - Computer Science
- Working towards a Bachelors of Computer Science
- Certification for Comptia A+
- Certification for Comptia Security Pro
Skills
JIRA
Test case design
Quality assurance background
Game Accessibility Testing
Console Testing
Network testing
Accessibility testing
Continuous Integration Testing
Technical Documentation
CompTIA A+ certification
Security Testing
Team leadership
Accomplishments
- Accredited Tester for Marvel Ultimate Alliance 3: Black Order
- Credited Tester for backwards compatibility on the Xbox Series X and S
- Lead a team of 8-10 testers that was considered to be the "problem solving team" on the project.
Personal Information
Title: Senior QA Analyst
Timeline
QA Tester
Aerotec at Nintendo
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QA Manager
Experis at Xbox
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Senior QA Analyst
Undead Labs
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Olympic College
Associate of Science from Computer Science
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