Sam Frisoli
Chantilly,Virginia
Summary
A hardworking and reliable go-getter with a strong ability in completing the task at hand with quality assured. Highly organized, proactive, and punctual with a team-oriented mentality.
Overview
1
1
year of professional experience
Work History
Research Intern
JTG Inc.
Reston, VA
07.2022 - 08.2022
- Participated in Proficiency 1 (Prof1) Project Team brainstorming sessions to develop strategies for market identification and further segmentation.
- Conducted “voice of customer” research on Prof1 offerings to validate market demand and requirements.
- Led analytics workstream to identify user requirements by market segment.
- Assessed platform offerings against industry standards to determine gaps.
- Reviewed and analyzed all Prof1 offerings to provide structured assessments.
- Obtained Prof 1 Analyst Level 1 Certification
Customer Service Associate
The Fitness Equation
South Riding, VA
06.2021 - 08.2021
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Kept work area neat, clean, and well-stocked at all times.
Education
Bachelor of Science - Economics and Minor in Italian
James Madison University
Harrisonburg, VA05.2025
Skills
- Database Research
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Deadline Driven
Languages
Proficient in Italian
Timeline
Research Intern
JTG Inc.
07.2022 - 08.2022
Customer Service Associate
The Fitness Equation
06.2021 - 08.2021
Bachelor of Science - Economics and Minor in Italian
James Madison University
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