Cultivated a service culture focused on enhancing guest experiences.
Execute daily and weekly tasks to achieve department and store sales targets and enhance guest engagement.
Guided analysis of planogram ties, product capacities, and salesfloor quantities to enhance in-store replenishment.
Empowered team to deliver consistent guest experiences.
Executed processes in inbound, outbound, replenishment, and inventory accuracy for select GM areas of the store.
Directed fulfillment processes to enhance delivery efficiency for guests.
Cap 2 Support Manger
Walmart
07.2017 - 07.2024
Manage a team of up to 20 people
Create a daily planner in order to meet our stocking goals based on labor hour, staffing and truck sizes
Lead and support team throughout the day to ensure the goals are met, reevaluate and regroup when needed
Uphold company integrity and standards of the availability process through positive and negative action reinforcement
Redemption Center Store Manager
TOMRA Of North America (Clean Loop)
10.2020 - 04.2022
Open and close the store daily
Do inventory daily /monthly
Cash customers out
Clean and fix machines as they break down
Change out bins from under machines and stack them on top of each other, to take them outside.
Baker
Tim Hortons
10.2016 - 04.2017
Responsible for preparing baked goods and follow standard recipes
Practice excellent food safety and sanitation practices
Assisting in putting away food shipments
Keep records in order to accurately plan production requirements then requisition supplies as needed
Stocks, dates, rotates, and checks temperature of product
Supervisor
McAlisters Deli
02.2016 - 08.2016
Assisted with ordering shipments and inventorying product
Handled customer complaints in-person and over phone
Counting drawers and did the daily bank deposits for the day
Responsibility of closing the restaurant at night
Managing front and back of the house operations
Traveled for corporate training
Baker
DIBELLA'S SUBS
02.2014 - 02.2016
Provide quality customer service including taking orders, serving food or beverages and taking deliveries.
Operate bakery equipment to make menu items such as bread and pastries according to instruction
Execute proper set up, for multiple catering orders daily, ensure that clients know options and catering menu
Designated trainer for newly hired bakers or shift managers; trained new crew members on how to prep and perform the basic tasks of working on the line
Deli Clerk
TOPS FRIENDLY MARKET
06.2013 - 02.2014
Sliced deli meats and cheese and prepared an assortment of fresh salads at a busy grocery store
Responsible for closing and opening deli which entailed preparing/stocking the deli counter for the business and proper food storage techniques; oversaw inventory was consistent with daily needs
Operated cash register and drawer with responsibility of reconciling daily receipts
Communicated with customers and employees including answering phones to take to-go orders.