Summary
Overview
Work History
Skills
Websites
Timeline
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Sam Hamdan

Irvine,CA

Summary

Top-performing, creative Executive with accomplishments in revitalizing organizations, initiating effective branding & marketing initiatives, and capturing untapped opportunities to drive profitability. Demonstrated record of building and leading high-growth national sales organizations to achieve unprecedented growth. 20+ years of proven results in forging lucrative relationships with C-suite leaders, key partners, vendors, and clients. Leads with vision. Executes with passion and decisiveness. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

Overview

21
21
years of professional experience

Work History

VP of Operations & Growth

On-The-Go Delivery Services
04.2019 - Current
  • Develop relationships with C-level executives
  • Oversee 2 regional managers, 5 station managers
  • Recruiting and Hiring
  • Profit and Loss
  • Payroll budget and administration
  • Training
  • Coaching and Counseling
  • Review of delivery metrics
  • Delivery execution Management
  • Fleet Management
  • Fleet Inspection
  • SAFE trainings for drivers to ensure on-road safety.

VICE PRESIDENT OF SALES

Telrite Holdings, Inc.
01.2020 - 01.2022
  • Develop and execute sales strategies to achieve revenue goals across all segments
  • Spearheaded business growth, sales operations, strategic vision, and long-range planning with full responsibility for bottom-line factors, personnel management, marketing and sales strategy, and partner relationships
  • Drove significant business growth, achieving $150M in annual revenues, a 20% lift year-over-year
  • Analyze sales data and market trends to identify new opportunities or improvement for each segment
  • Restructured and built sales teams to better support dealers, and build brand awareness, increasing dealership base by 15%
  • Orchestrated brand awareness campaign including rollout of marketing collaterals to boost visibility and profitability
  • Directed top-flight teams, inspiring four regional directors, two B2B account managers, national retail account manager, 15 district managers, and 50 field reps to achieve peak performance
  • Collaborate with cross-functional teams to develop and implement sales programs and initiatives specific to each segment
  • Pivoted business strategy during Covid-19, creating e-commerce sites for major dealers and steering them to tablet use
  • Shifted strategy from in-store business to app-bound calls, creating an outbound B2B channel for dealers
  • Revamped end-user plans, rate plans and offerings to enhance appeal and market competitiveness
  • Led sales, operational processes, and marketing strategies for three signature brands (H20, Life Wireless, and PureTalk)
  • Hired and coached individuals nationwide to support 4K+ dealers through training, events, and marketing
  • Collaborated with master agents on sales, commissions, cross-functional marketing, operations, and market growth
  • Strategically aligned efforts with marketing, operations, finance, and legal teams to ensure efficiency and effectiveness
  • Partnered with operations backend team to simplify activation system to optimize selling of dealer products and services
  • Introduced change management initiatives, driving innovation through transformative, hands-on leadership
  • Liaise with head of Marketing to identify issues around product, merchandising, inventory, assortment, and pricing
  • Crafted, negotiated, and executed win-win contracts for new growth opportunities and key nationwide partners
  • Navigated lucrative partnerships and sales strategy with major retailers including Best Buy, Target, Walmart, and Amazon
  • Held chief responsibility for KPIs, P&L, and departmental budgets; rolled out process improvements for operations.
  • Worked closely with executive leadership to provide insights and recommendations to improve overall sales, operations, and drive growth

SR. DIRECTOR OF CARRIER SOLUTIONS

Brightstar Corp.
07.2017 - 01.2020
  • Expanded market share, holding accountability for accessory sales and profitability of 1400+ national Sprint locations
  • Accomplished a 30% lift in sales YOY and maintained profitability growth margin of 35% by implementing strategic selling, identifying ROI opportunities, and enhancing product selection, merchandising, and pricing
  • Negotiated lucrative deals with Costco, T-Mobile, and Sam’s Club
  • Successfully managed $500K monthly payroll budget and $250K monthly marketing budget
  • Led four directors, 250 district managers, and a national sales team to improve in-store sales, merchandizing, and operations
  • Negotiated promotions and pricing with various OEMs to execute marketing campaigns and promotions
  • Conceived and launched effective marketing campaigns and promotions, growing for 1400+ locations
  • Achieved 100% brand compliance and consistent market execution by working closely with OEMs
  • Increased basket size by training 14K+ reps and store-level associates on the upselling of accessories
  • Hosted ongoing calls and meetings with C-suite executives to analyze and pinpoint business trends, analytics and reporting
  • Created and implemented KPI sales reports to gauge success on key performance metrics
  • Cultivated a strategic network of C-level execs, key decision-makers, and clients of national accounts.

VP OF SALES & BUSINESS DEVELOPMENT

enTouch Wireless
02.2015 - 07.2017
  • Designed and executed strategic sales and merchandising plans for event marketing sites and major retail accounts
  • Held accountability for sales, management and retention of new and existing customers in a highly competitive market
  • Produced unprecedented results, leading to promotion from Director of Sales to VP within eight months
  • Oversaw distribution forecasting and profitability across 28 states, doubling revenue within two years
  • Secured a national contract with ACE Check Cashing in 40% increase in revenue alone
  • Directed, coached, and inspired 3 regional managers, 12 district managers, and 150+ field agents
  • Collaborated closely with sales team to align sales and operations strategies and objectives
  • Introduced, defined, and streamlined new processes for field roll out, working closely with compliance, HR & operations
  • Forged deep relationships with retail and distribution partners to grow the business
  • Delivered EBITDA goals and targets to achieve company profitability
  • Ensured all marketing materials were updated per compliance and offerings; managed brand compliance and execution
  • Reduced payroll expense while improving event/store retail coverage, turnover and client experiences
  • Rolled out processes for conducting site and store audits; inspected permitting and licensing to ensure compliance
  • Devised a modern employee recognition program which boosted sales productivity across the board
  • Personally led weekly conference calls to identify opportunities for improvement, review milestones, and motivate teams
  • Achieved excellence in customer experience and satisfaction at all touch points with customers.

FOUNDER & CEO

Mobileplay, Inc.
02.2011 - 02.2014
  • Conceived, built, and led a $10M company with 28 locations on the East Coast; opened 28 stores with 200+ employees
  • Awarded generation one contract with T-Mobile as an independent operation; managed executive relationship
  • Operated 28 profitable stores with 200+ employees across multiple US markets
  • Formulated and adopted standard operating procedures, personnel policies, and continuous improvement processes
  • Introduced and implemented standard operating processes for retail store audits; conducted weekly operational audits
  • Directed company sales initiatives including sales methodology, goal setting, budgets, and goal attainment
  • Innovated brand development, compliance and execution of all merchandising and marketing activities
  • Excelled at talent management and leadership, achieving senior-level employee retention of 80%+
  • Reduced payroll expense 10% while improving retail store coverage, turnover and guest experiences
  • Built and inspired a B2B team that delivered dominate results
  • Delivered EBITDA goals and targets to ensure company profitability
  • Advised on real estate selection for new store locations, lease negotiations and execution
  • Cultivated deep relationships with investors to secure growth capital
  • Balanced multiple competing priorities in a multifaceted environment
  • Achieved consistent excellence in customer experience and satisfaction at all touch points
  • Designed custom reports to track operational compliance, cash control, KPIs, and productivity
  • Created operational and sales performance incentive programs and contests based on key sales metrics
  • Attained 100% operational compliance in accordance with T-Mobile guidelines.

EVP OF SALES & OPERATIONS

Telecom Mobile Group
02.2008 - 02.2011
  • Led $100M+ operation overseeing 100+ national locations—including logistics, internal processes and controls, materials management, training, staffing, risk mitigation and loss prevention, field administration, and customer support
  • Championed channel sales efforts, remediation's, and strategy to surpass goals and ensure bottom-line profitability
  • Steered corporate branding initiatives, including design and implementation of merchandising and marketing activities
  • Designed and implemented staff training and development programs, including institutionalizing motivational systems
  • Tackled complex business issue by innovating a quality merchandising solution that doubled accessory sales
  • Directed up to 700+ employees including regional and corporate staff
  • Overhauled inventory processes to reduce costs, save shipment time, and better assess replenishment needs
  • Pioneered company intranet for communication, continuous improvement, and training
  • Oversaw corporate budgets and developed a P&L-driven compensation structure
  • Forged alliances with key investors and secured growth capital
  • Managed AT&T corporate relationships.

SENIOR MARKET DIRECTOR

T-Mobile Indirect – The Mobile Solution
02.2006 - 02.2008

SR. DISTRICT MANAGER/REGIONAL DIRECTOR

Radio Shack Corporation
02.2003 - 02.2007

Skills

  • C-Level Collaboration
  • Brand & Public Image
  • Resource Optimization
  • New Business Development
  • Sales & Marketing Initiatives
  • Client Relationship Management
  • Contract Negotiation
  • B2B Selling
  • Budget Administration
  • Financial Planning & Forecasting
  • Profit & Loss Management
  • HR & Payroll Management
  • Staff Training & Development
  • Retail Channel Management
  • Visual Merchandising
  • Loss Prevention Initiatives
  • Logistics
  • Strategic Planning
  • Proficient in Outlook, Powerpoint, and Excel
  • Relationship Building
  • Revenue Forecasting
  • P&L Administration
  • Revenue Growth
  • Hiring and Onboarding
  • Team Building and Motivation
  • Effective leader
  • Operations Management
  • Budget Development
  • Performance Evaluation and Monitoring

Timeline

VICE PRESIDENT OF SALES

Telrite Holdings, Inc.
01.2020 - 01.2022

VP of Operations & Growth

On-The-Go Delivery Services
04.2019 - Current

SR. DIRECTOR OF CARRIER SOLUTIONS

Brightstar Corp.
07.2017 - 01.2020

VP OF SALES & BUSINESS DEVELOPMENT

enTouch Wireless
02.2015 - 07.2017

FOUNDER & CEO

Mobileplay, Inc.
02.2011 - 02.2014

EVP OF SALES & OPERATIONS

Telecom Mobile Group
02.2008 - 02.2011

SENIOR MARKET DIRECTOR

T-Mobile Indirect – The Mobile Solution
02.2006 - 02.2008

SR. DISTRICT MANAGER/REGIONAL DIRECTOR

Radio Shack Corporation
02.2003 - 02.2007

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Sam Hamdan