SAM HARDING
ZEBULON,NC
Summary
Versatile, solutions-driven professional with deep expertise in client engagement, program execution, and operational strategy. Known for translating complex information into streamlined solutions, fostering cross-functional collaboration, and delivering people-first results that drive both business growth and community impact.
Overview
15
15
years of professional experience
Work History
Real Estate Advisor
Success Lending, SWMC, ,Mortgage Solutions
Raleigh, NC
09.2021 - Current
- Directed 15+ community initiatives in housing, education, and financial empowerment across Eastern NC.
- Expanded team from 7 to 30 members through strategic recruitment, onboarding, and hands-on leadership.
- Forged cross-sector partnerships with the City of Fayetteville, City of Jacksonville, and Brick Capital, engaging over 500 residents in outreach events.
- Guided clients through housing programs and financial solutions to increase homeownership access.
- Coordinated full-service real estate and lending support, from home search to financing and closing.
- Implemented systems for accountability, including timeline tracking and performance reporting.
- Acted as community liaison, connecting resident needs to program strategy and execution.
- Championed financial literacy, leading workshops and consultations for underserved communities.
- Simplified lending and compliance processes, ensuring smooth transactions and informed decision-making.
- Mentored new agents and homebuyers, increasing confidence and successful engagement.
- Strengthened brand visibility and trust, engaging with real estate boards, YPN, and brokers-in-charge.
- Represented industry priorities in policy forums as an appointed Local Political Coordinator.
Canvasser
Down Home NC
Johnston County, NC
08.2022 - 08.2024
- Recruited and led canvassing teams that surpassed regional membership targets.
- Scaled team from 7 to 30 individuals, building strong communication and operational consistency.
- Captured and relayed neighborhood concerns to inform leadership and drive resource alignment.
- Managed canvassing logistics and optimized workflow, increasing daily outreach efficiency.
Customer Care Representative
EHI HOLDINGS
St. Louis, MO
03.2013 - 05.2020
- Provided excellent customer service, fostering strong relationships, retention, and satisfaction
- Ranked in the top 25% as the most effective in customer satisfaction and average handle time in Insurance Reservations Department
- Interacted with over 80 customers per shift to provide and process information in response to inquiries, concerns, and requests about services and products
- Motivated and inspired members to improve work relationships.
Assistant Store Manager
RadioShack
, NC
07.2011 - 02.2013
- Met or exceeded monthly sales goals by up to 38%
- Promoted and supported strong relationships with local community organizations in the surrounding area
- Assisted with the store's overall day-to-day operations, including the ongoing training and development of effective store associates in order to achieve the desired sales and results
- Conduct bank deposit activities, audit cash register tills, reconcile cash register till differences, and audit cash register tills
- Drove significant sales increases in service plans and non prepaid cell phone products by combining product knowledge, sales abilities, and customer relations skills.
Community Support Staff
Robeson County Church & Community Center
Lumberton, NC
08.2010 - 05.2011
- Assisted in the creation of a warm, welcoming environment for patients and their families who were going through a difficult time
- Worked with individuals and families to identify their needs and help them to connect with resources available at the Center and around the community
- Collaborated with program supervisors to make changes and better serve target audiences
- Formed and strengthened relationships with related organizations in order to increase success by reducing duplication.
Education
Bachelor of Arts - Sociology
University of North Carolina At Pembroke
Pembroke, NC05.2011
Skills
- Strategic Communication & Problem Solving
- Analytical Evaluation & Decision-Making
- Policy Navigation & Process Optimization
- Relationship Management & Stakeholder Engagement
Timeline
Canvasser
Down Home NC
08.2022 - 08.2024
Real Estate Advisor
Success Lending, SWMC, ,Mortgage Solutions
09.2021 - Current
Customer Care Representative
EHI HOLDINGS
03.2013 - 05.2020
Assistant Store Manager
RadioShack
07.2011 - 02.2013
Community Support Staff
Robeson County Church & Community Center
08.2010 - 05.2011
Bachelor of Arts - Sociology
University of North Carolina At Pembroke
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