Sam Hernandez
Banker
Long Beach,CA
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
13
13
years of professional experience
Work History
Relationship Banker SB
J.P. Morgan Chase Bank
Long Beach, CA
04.2019 - Current
- Deliver outstanding client service banking experience through relationship building, responsiveness, and always acting in client’s best interest..
- Leverage business partnerships to assist clients with Home Lending and Wealth Management solutions.
- Improved client scheduling process by working with Branch Manager to develop banker intraday schedule layout.
- Resident tech expert at branch bank.
- Evaluated client financial positions and identified most appropriate banking products.
- Actively managing a book of clients worth $20M.
Sales Assistant Manager
HYUNDAI MOTOR AMERICA
Fountain Valley, CA
07.2017 - 08.2018
- Collaborated with Senior Sales Manager to improve sales operations by developing, implementing, and managing programs and performance standards.
- Managed and successfully doubled sales for Collision Conquest Program by analyzing and updating product portfolio mix.
- Created and launched sales promotions by analyzing sales data and working with pricing team to determine appropriate pricing discount levels.
- Managed client relationships with vendors and suppliers including program payments, purchase orders and scopes of work compliance.
Pricing Analyst
TOYOTA MOTOR SALES
Torrance, CA
12.2014 - 07.2017
- Negotiated and coordinated product pricing activities, performed profit analysis on TMS parts sales, collaborated on special projects, and created ad hoc reporting and analysis.
- Managed process ensuring parts for joint venture vehicles were correctly priced in company system, suggesting and implementing pricing strategies that saved company $7.4M.
- Identified pricing opportunities at distributor level, saving company $2M.
- Created projected analysis used in pricing negotiations, resulting in annual savings of $320K.
- Worked with TMS affiliates and departments, ensuring parts were accurately coded and priced.
- Developed monthly sales and gross margin reporting for new joint venture vehicles.
Finance Analyst
Toyota Motor Sales
Torrance, CA
05.2012 - 12.2014
- Assisted, Product Support business units in annual budgeting, target setting, periodic forecasting, and multi-year planning for capital expenditures.
- Supported four departments, with 200+ associates and helped lead through annual budget and long-term strategy plan.
- Measured actual performance against operating plan and interpreted results for all levels of management.
Workforce Management Analyst
Toyota Motor Sales
Torrance, CA
11.2009 - 05.2012
- Worked with management to develop strategic and tactical plans to meet different requirements.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
Customer Service, Content Administrator
Toyota Motor Sales
Torrance, CA
08.2007 - 11.2009
Education
Master of Business Administration -
California State University
Bachelor of Science - Business Administration
California State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Proficient in MS Office, Excel, Powerpoint
Relationship building and management
Financial Advising
Consumer banking
Sales expertise
Can-Do Attitude
Portfolio Management
Timeline
Relationship Banker SB
J.P. Morgan Chase Bank
04.2019 - Current
Sales Assistant Manager
HYUNDAI MOTOR AMERICA
07.2017 - 08.2018
Pricing Analyst
TOYOTA MOTOR SALES
12.2014 - 07.2017
Finance Analyst
Toyota Motor Sales
05.2012 - 12.2014
Workforce Management Analyst
Toyota Motor Sales
11.2009 - 05.2012
Customer Service, Content Administrator
Toyota Motor Sales
08.2007 - 11.2009
Bachelor of Science - Business Administration
California State University
Master of Business Administration -
California State University