Innovative and results-driven professional with a proven track record in program management, product development, and technology implementation. Seeking to leverage expertise in driving digital transformation and delivering scalable software solutions in a technology-focused role. Passionate about building strategic partnerships, optimizing processes, and leading cross-functional teams to deliver impactful results.
Overview
5
5
years of professional experience
Work History
Commercial Real Estate Advisor (Contract)
Newmark Robinson Park
09.2024 - Current
Advised on process improvements to streamline real estate transactions, incorporating digital tools to enhance efficiency
Evaluated and implemented technology systems to optimize property management and leasing operations
Conducted market analysis leveraging real estate technology platforms to provide strategic insights for clients
Identified and integrated emerging PropTech solutions to enhance operational workflows and tenant satisfaction
Advised on process improvements to streamline real estate transactions, incorporating digital tools to enhance efficiency
Program Manager
Umbrage Studio – Part of Bain & Company
01.2024 - 09.2024
Team Leadership: Guided cross-functional Agile teams in the successful delivery of digital products, ensuring alignment on sprint goals and project deliverables
Change Management: Adapted program scope, schedule, and resources dynamically to accommodate evolving priorities, ensuring seamless alignment with Agile methodologies
Progress Tracking: Leveraged Agile tools to track sprint progress, identify blockers, and report on key performance metrics to stakeholders
Roadmap Development: Defined and maintained detailed product roadmaps, prioritizing features based on business impact, user needs, and technical feasibility
Client Collaboration: Partnered closely with clients to refine product vision, gather feedback, and ensure alignment with their business goals
Revenue Growth: Spearheaded upsell opportunities by identifying client needs for additional features or services, contributing to overall program profitability
Senior Product Manager
Umbrage Studio – Part of Bain & Company
07.2022 - 12.2023
Product Ownership: Managed the end-to-end product lifecycle for multiple digital platforms, from concept to deployment, with a focus on delivering user-centric solutions
Agile Methodology: Led Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog grooming, ensuring delivery of high-quality product increments
Cross-Functional Collaboration: Worked closely with UX/UI designers, developers, and QA teams to translate user stories into functional and scalable products
Stakeholder Engagement: Maintained continuous communication with stakeholders to align on priorities, share progress updates, and adjust project goals as needed
Backlog Management: Created and prioritized product backlogs, balancing technical debt, feature requests, and business objectives to maximize value delivery
Data-Driven Decision Making: Utilized analytics and user feedback to drive feature prioritization and iterative improvements, increasing product adoption by 25%
Risk Management: Proactively identified and mitigated project risks, ensuring successful and timely delivery of high-impact features
Scalable Solutions: Oversaw the development of secure, scalable, and maintainable digital products, meeting both client and internal quality standards
Senior Implementation Consultant
W Energy Software
12.2021 - 07.2022
Expertise: Have a deep understanding of the technologies and systems they work with, as well as a broad knowledge of industry best practices
Subject matter experts within W Energy’s Land and Land Payments modules
Leadership: Led the Land implementation team for a period, coordinating the efforts of other consultants, developers, and stakeholders to ensure projects are completed successfully
They provide guidance, mentorship, and support to junior team members, helping them develop their skills and expertise
Strategy and Planning: Involved in high-level strategic planning, helping clients align their technology investments with their overall business objectives
They work closely with executive stakeholders to define project goals, develop roadmaps, and establish key performance indicators (KPIs) for measuring success
Client Relationship Management: Serve as primary points of contact for clients, building and maintaining strong relationships based on trust and mutual respect
They understand the client's business and industry context, providing strategic advice and guidance to help them achieve their goals
Risk Management: Help in identifying and mitigating risks throughout the implementation process, proactively addressing potential issues before they escalate
They develop contingency plans and risk mitigation strategies to ensure projects stay on track and within budget
Implementation Consultant
W Energy Software
07.2019 - 12.2021
Managed software customization, integration, and deployment projects for a diverse client portfolio
Conducted rigorous testing and quality assurance processes, ensuring 100% compliance with client requirements
Delivered user training and documentation to support adoption and maximize system ROI