Sam Jomah
Lancaster,CA
Summary
Proven track record in transportation and vehicle maintenance, demonstrated at Twenty One Logistic. Skilled in GPS route planning and customer relations, I significantly enhanced client satisfaction and safety compliance. Expertise in Class A Commercial Driving and problem-solving abilities led to streamlined operations and reduced wait times, showcasing a commitment to efficiency and quality service. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
4
4
years of professional experience
Work History
Truck-driver
Twenty One Logistic
Bakersfield, CA
02.2024 - 05.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Smog Check Technician
Sam Somg
Lancaster, CA
03.2020 - 09.2023
- Reduced wait times for customers by efficiently managing appointments and maintaining an organized workflow.
- Assisted customers in understanding the importance of regular vehicle maintenance for optimal emissions performance.
- Educated customers on available financial assistance programs for required emissions-related repairs, increasing accessibility to services.
- Enhanced customer satisfaction by providing efficient and accurate smog check services, adhering to state regulations.
- Performed preventative maintenance on testing equipment to ensure accurate results and minimize downtime.
Education
BBA - Business Administration
California University of Management And Sciences
Anaheim, CA02.2019
Skills
- Class A Commercial Driver's License
- Vehicle inspections
- Safe Driving
- DOT Compliance
- GPS and route planning
- Vehicle Maintenance
- Customer-Oriented
- Customer Relations
- Customer satisfaction measurement
- Problem-solving abilities
- Safe Driving
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Truck-driver
Twenty One Logistic
02.2024 - 05.2024
Smog Check Technician
Sam Somg
03.2020 - 09.2023
BBA - Business Administration
California University of Management And Sciences