Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Jordan

Cape Girardeau,MO

Summary

Dynamic retail professional with a proven track record at Walmart, excelling in customer engagement and cash handling accuracy. Recognized for enhancing the shopping experience and improving new hire retention through effective onboarding strategies. Known for reliability and proactive teamwork, fostering strong relationships that drive loyalty and productivity.

Overview

8
8
years of professional experience

Work History

Retail Associate

Walmart
01.2021 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Store Onboarding Specialist

McDonalds
06.2017 - 12.2020
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Streamlined new hire processes by developing efficient task workflows and checklists.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Improved retention rates by establishing strong relationships with new hires during their onboarding period.
  • Reduced time to productivity for new employees with targeted onboarding strategies.

Education

High School Diploma -

Scott City High School=
Scott City, MO

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Reliability and punctuality
  • Merchandise display
  • Verbal and written communication
  • Approachability
  • Self-directed learning
  • Product knowledge expertise
  • Proactivity
  • Teamwork and collaboration

Timeline

Retail Associate

Walmart
01.2021 - Current

Store Onboarding Specialist

McDonalds
06.2017 - 12.2020

High School Diploma -

Scott City High School=

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