Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Kielty

Danvers,MA

Summary

Dynamic insurance professional with nearly 20 years of experience serving a diverse clientele, from cost-conscious individuals to ultra-high-net-worth clients. Proven track record in identifying and addressing client needs, ensuring tailored solutions that foster trust and satisfaction. Licensed for sales and service across all 50 states, equipped to navigate both everyday interactions and intricate financial decisions with ease. Committed to delivering exceptional service by meeting clients at their unique points of need.

Overview

13
13
years of professional experience

Work History

Executive Accounts Analyst

Electric Insurance Company
12.2017 - Current
  • Account manager for General Electric high net worth clientele and internal Electric Insurance Executives.
  • Primary sales and service representative for high value homes and automobile insurance policies.
  • Subject matter expert on high net worth underwriting and client management.

DMV Analyst II

Electric Insurance Company
09.2015 - 12.2017
  • Manage relations with Department of Motor Vehicles contacts as primary subject matter expert.
  • Provide walk-in support for in person customers and Electric Insurance Employees.
  • Manage and oversee companywide personal lines DMV reporting.
  • Provide agent training and support for agent population as Mass auto expert

Customer Service Insurance Agent

Electric Insurance Company
10.2012 - 09.2015
  • Represent Electric Insurance as an advocate for customer needs
  • Respond to customer inquiries regarding billing and service-related issues
  • Build rapport with customers as a representative of Electric Insurance
  • Maintain customer loyalty and satisfaction with Electric Insurance
  • Participate as a “team player” with Customer Service leadership
  • Electric Insurance Company

Education

B.A. - Communication and Spanish

Curry College
Milton, MA
01.2011

Graduate - undefined

Hamilton Wenham Regional High School
05.2007

Skills

  • Property and Casualty insurance license
  • Strong conflict management skills
  • Bilingual (Spanish and English)
  • Course work in Medical Terminology and Health Care Communication

Timeline

Executive Accounts Analyst

Electric Insurance Company
12.2017 - Current

DMV Analyst II

Electric Insurance Company
09.2015 - 12.2017

Customer Service Insurance Agent

Electric Insurance Company
10.2012 - 09.2015

Graduate - undefined

Hamilton Wenham Regional High School

B.A. - Communication and Spanish

Curry College