Summary
Overview
Work History
Education
Skills
Timeline
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Sam Little

PHOENIX,AZ

Summary

Accomplished Production Manager proficient in scheduling, inventory and team management. Versed in quality assurance, purchasing and administration of production operations. Offering 16+ years of progressive experience in manufacturing and production environments.

Overview

23
23
years of professional experience

Work History

General Manager

Sun Valley Trailers
Phoenix, AZ
01.2012 - Current
  • .Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions

Buyer /Production Manager

Sun Valley Car Carriers
Phoenix, AZ
09.2006 - 01.2012
  • Examined, selected and purchased merchandise consistent with specification requirements.
  • Negotiated product prices, discounts and shipping incentives with vendors.
  • Negotiated prices, discount terms and transportation arrangements with suppliers
  • Assessed condition of shipped products upon arrival to meet quality standards.
  • Tracked and approved procurement plans and inventory levels.
  • Maintained supplier relationships to improve lead time, cost and quality.
  • Aided raw material planning and escalated supplier issues, preventing shortages.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Prevented and resolved customer issues regarding production through planning.
  • Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand our finished product/s.

Customer Service Specialist

Liberty Mutual
Phoenix, AZ
04.2001 - 09.2006
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

Some College (No Degree) - Environmental Science

University of Arizona
Tucson, AZ

Skills

  • Optimizing production output
  • Production oversight
  • Planned equipment constraints
  • Quality assurance controls
  • Dedication to product quality
  • Supply management expertise

Timeline

General Manager

Sun Valley Trailers
01.2012 - Current

Buyer /Production Manager

Sun Valley Car Carriers
09.2006 - 01.2012

Customer Service Specialist

Liberty Mutual
04.2001 - 09.2006

Some College (No Degree) - Environmental Science

University of Arizona

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Sam Little