Sam Makarem
Glen Allen,VA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in managing vendor relations and expanding territory. Looking for a fast-paced position with the opportunity for advancement.
Overview
25
25
years of professional experience
Work History
Franchise Owner
SYSO LLC d/b/a My Favorite Muffin
Glen Allen, VA
02.2022 - Current
- Boosted business with successful marketing strategies and customer appreciation events.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Trained with experienced franchisees to learn ins-and-outs of running the business and corporate requirements.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
Sr. Account Executive
Media and Telco, Microsoft Corporation
Dubai
07.2017 - 12.2021
- Managed Media and Communication service provider clients in the UAE.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Owned the overall relationship and orchestrated solutions across my clients while integrating an overlay team of specialized individuals to deliver on the strategy.
Enterprise Account Executive
Public Sector, Microsoft Corporation
Dubai
11.2015 - 07.2017
- Managed a portfolio of 42 Ministries and Authorities in Public Sector for the UAE Federal Government.
- Owned the orchestration across my accounts while integrating an overlay team that includes Partner Managers, Solution Sales Specialist, ISV Managers, Industry Managers, Microsoft Consulting Services, and Account Technology Specialist.
Enterprise Account Executive
Healthcare Sector, Microsoft Corporation
Richmond, USA
12.2013 - 11.2015
- Managed a portfolio of 6 Enterprise accounts, mainly in Healthcare, which generated over $16 Mil in revenue in FY15.
- Worked with account teams to build sales strategies and drive incremental revenue.
- Collected and communicated information on feature needs, license models and value proposition strategies to product stakeholders.
- Used C-level engagement skills in collaboration with account leads to offer strategic client solutions.
Enterprise Account Executive
Financial Sector, Microsoft Corporation
Dubai
08.2012 - 12.2013
- Responsible for executing on Microsoft strategy within the Financial Sector, earned the customer's trust while maintaining high level customer satisfaction.
- Strong internal/external relationship building and the ability to lead and orchestrate a virtual team.
Services Sales Executive
Microsoft Corporation
Dubai
12.2008 - 08.2012
- Responsible for achieving Services Sales quota and Channel satisfaction in the UAE.
- Grew the services breadth by executing on the territory/account plans.
- Identified pain points and demonstrated real business value and developed ROI statements.
Senior Manager
eLinear Solutions Middle East FZ LLC
Dubai, UAE
11.2005 - 12.2008
- Responsible for achieving Sales quotas and increasing market share and revenue.
Partner and Client Manager
Synergy Professional Services
Dubai, UAE
09.2004 - 10.2005
- Responsible for achieving Sales quotas and increasing market share and revenue.
Client Services Account Manager
NCR Corporation
Dayton, USA
05.1998 - 05.2004
- Maintenance and Logistics Program - Caribbean & Latin America.
- Decreased service delivery projects duration and working hours by identifying, developing and implementing process improvements.
- Implemented and trained a newly designed Service Delivery Process for the Caribbean and Latin America sales force.
- Developed relationships with stakeholders to maximize performance resulting in customer satisfaction.
- Earned two Excellence Awards for recommending sales process improvements.
Education
Masters - Project Management
George Washington University
Washington, DC01.2001
Bachelor of Science - Management Information Systems
Wright State University
05.1998
Associate of Arts - Business Marketing
Old Dominion University
06.1996
Associate of Applied Science - Electrical Engineering
J. Sergeant Reynolds Community College
Richmond07.1993
Skills
- Exceptional customer service skills
- Business development
- Partner/Channel relationship
- Strategic Account development
- Sales cycle management
- Relationship selling
- Team building and Leadership
References
References are available up on request
For more info, visit my LinkedIn profile https://www.linkedin.com/in/sammakarem
Languages
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Franchise Owner
SYSO LLC d/b/a My Favorite Muffin
02.2022 - Current
Sr. Account Executive
Media and Telco, Microsoft Corporation
07.2017 - 12.2021
Enterprise Account Executive
Public Sector, Microsoft Corporation
11.2015 - 07.2017
Enterprise Account Executive
Healthcare Sector, Microsoft Corporation
12.2013 - 11.2015
Enterprise Account Executive
Financial Sector, Microsoft Corporation
08.2012 - 12.2013
Services Sales Executive
Microsoft Corporation
12.2008 - 08.2012
Senior Manager
eLinear Solutions Middle East FZ LLC
11.2005 - 12.2008
Partner and Client Manager
Synergy Professional Services
09.2004 - 10.2005
Client Services Account Manager
NCR Corporation
05.1998 - 05.2004
Masters - Project Management
George Washington University
Bachelor of Science - Management Information Systems
Wright State University
Associate of Arts - Business Marketing
Old Dominion University
Associate of Applied Science - Electrical Engineering
J. Sergeant Reynolds Community College
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