Sam Mena
Terry,MS
Summary
Committed and hardworking in everything i do, with experience processing transactions and assisting customers. i am friendly and reliable, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Cashier/Food Service Worker
Dads Dogs
06.2022 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Lawn Maintenance Laborer
Grass Masters Lawn Care
03.2021 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Developed strong relationships with clients through clear communication of services provided and project timelines.
Sales Associate
Dads Disappearing Salsa
10.2020 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with business policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
Grounds Crew Member
Rutledge Tree Company
03.2024 - 06.2024
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
Education
No Degree -
Homeschooled
Terry05.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Order Taking
- Basic Math Competence
Timeline
Grounds Crew Member
Rutledge Tree Company
03.2024 - 06.2024
Cashier/Food Service Worker
Dads Dogs
06.2022 - Current
Lawn Maintenance Laborer
Grass Masters Lawn Care
03.2021 - Current
Sales Associate
Dads Disappearing Salsa
10.2020 - Current
No Degree -
Homeschooled