Summary
Overview
Work History
Education
Skills
Certification
Internships
Languages
Timeline
Generic

Sam Milbrand

Marlboro

Summary

Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. I have developed an exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Fridas
07.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Frequently inspected production area to verify proper equipment operation.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated customer needs and feedback to drive product and service improvements.

Waitress

Silver Spring Diner
12.2020 - 07.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Front of House Lead

Apple Pie Bakery Cafe
09.2023 - 05.2024
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

Bachelors in Food Business Management - Baking And Pastry

Culinary Institute of America
1946 Campus Dr, Hyde Park, NY 12538
08-2024

High School Diploma -

Cumberland Valley High School
6746 Carlisle Pike, Mechanicsburg, PA 17050, USA
06-2021

Skills

  • Operations Management
  • Recipe Unit Conversions
  • Effective Teamwork and Communication
  • Effective Time Management
  • Recipe Development and Adjustment for Dietary Restrictions
  • Goal-Oriented

Certification

  • Serve Safe Certified
  • Allergen Certified

Internships

The Ritz-Carlton, Half Moon Bay

1 Miramontes Point Rd, Half Moon Bay, CA 94019 USA


In 2022 I had the privilege of participating in a 3 month internship at the world renowned Ritz-Carlton where I baked, plated and prepared a variety of top tier gourmet pastries and desserts. 

Languages

French
Professional Working

Timeline

Supervisor

Fridas
07.2024 - Current

Front of House Lead

Apple Pie Bakery Cafe
09.2023 - 05.2024

Waitress

Silver Spring Diner
12.2020 - 07.2024

Bachelors in Food Business Management - Baking And Pastry

Culinary Institute of America

High School Diploma -

Cumberland Valley High School
Sam Milbrand