Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sam Milstien

Medford

Summary

Skilled individual ready to contribute effectively to team success. Skilled in using hand tools, operating machinery, and adhering to safety protocols. Reliable and adaptable, ensuring tasks are completed efficiently and to high standards. Strong focus on collaborative efforts and achieving tangible results.

Overview

1
1
Certification

Work History

Non-Emergency Medical Driver

Conveyance
2024 - 2025
  • Improved patient satisfaction by providing timely and safe transportation to medical appointments.
  • Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
  • Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
  • Improved fuel efficiency through careful route planning and adherence to traffic laws, reducing overall operational costs for the organization.
  • Developed strong relationships with regular patients to foster trust in our services.
  • Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
  • Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
  • Provided compassionate care, understanding the unique needs of each individual patient during transport.
  • Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
  • Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
  • Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
  • Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
  • Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
  • Managed emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
  • Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
  • Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
  • Collaborated with dispatchers to optimize scheduling and route planning for maximum efficiency.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Assisted handicapped customers to safely complete transfers between van and facility.

Tire Technician

Quality Tire
2015 - 2016
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Promoted energy conservation by properly inflating tires according to manufacturer specifications.

Building Maintenance Worker

Access Inc.
2012 - 2015
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Installed new locks, door handles, and door closers.
  • Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
  • Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
  • Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
  • Followed preventive maintenance schedule to support building systems functionality.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Streamlined work order processes, enabling a quicker response time to address maintenance issues.
  • Achieved high levels of tenant satisfaction by responding quickly to maintenance requests and concerns.
  • Maintained building aesthetics, performing regular painting and repair work to enhance visual appeal.
  • Enhanced building safety by conducting routine inspections for potential hazards and addressing them promptly.

Tire Technician

Quality Tire
2007 - 2012
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Fostered safe work environment, implementing and adhering to strict safety protocols.
  • Optimized service times, leveraging advanced diagnostic tools for tire and wheel issues.

Education

South Medford High
Medford, OR

Skills

  • Time management
  • Attention to detail
  • Work order management
  • Minor repairs
  • Painting
  • Cleaning
  • Graffiti removal
  • Building upkeep
  • Preventative maintenance
  • Plumbing system maintenance
  • Cleaning and sanitizing
  • Willing to learn

Certification

CPR/AED Certified

Defensive driving

Timeline

Non-Emergency Medical Driver

Conveyance
2024 - 2025

Tire Technician

Quality Tire
2015 - 2016

Building Maintenance Worker

Access Inc.
2012 - 2015

Tire Technician

Quality Tire
2007 - 2012

South Medford High

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