Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Sales Agent
Midlands Business Equipment
Grimes, IA
07.2022 - Current
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Generated leads with successful cold calling of Point of Sales and Merchant Services prospects and skilled use of persuasive communication skills.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Worked hand in hand with our ISO partner, analyzing current processing reports to determine current rates and fees and reported a breakdown of ways of possible savings to potential clients.
Sold different types of POS systems and Merchant Services Software, as well as effectively provided training for these systems and software.
Special Education Teacher
Gilbert Community School District
Gilbert, IA
07.2021 - 07.2022
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
Collaborated with outside agencies providing services for students and families to deliver cohesive support.
Determined areas in which students needed the most growth, set reasonable goals, collected, recorded and tracked data to ensure students were progressing towards their goals, and made instructional decisions based on the data with the end goal in mind.
Built and maintained positive and appropriate working relationships with my colleagues.
Managed a team of para-educators with respect and gratitude while ensuring they did their jobs and followed each of their student's individual education plans by providing them with additional learning opportunities, materials, and strategies that allowed them to be successful in their job.
Special Education Teacher
Boone Community School District
Boone, IA
01.2020 - 06.2021
Used past data and information, collected current data, and crossed referenced state standards and age based norms to determine areas of educational needs for students.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Fostered positive relationships with students, parents and personnel to facilitate program growth and promote positive learning outcomes.
Troubleshot and resolved workplace issues by collaborating and communicating openly with other groups.