Hi, I’m
Sam Mutton
Mobile,AL
Summary
Sales representative experienced in developing one-on-one relationships with professionals and
executives while providing fitness coaching and motivation to achieve goals. Upselling membership,
services and programs to increase revenue and customer satisfaction.
Looking to relocate to larger
metropolitan area for next stage of career growth. Able to converse in scientific and technical language,
adjusting communication according to target’s perceived understanding level. Bachelor of Science
Degree in Kinesiology. Innovative and goal-oriented Management professional committed to . Dedicated team player skilled at mediation and conflict resolution. Strive to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
Work History
Centered Spine And JointChattanooga, TN
Massage Practitioner
11.2020 - 05.2022
Job overview
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
FEED Co. Table And Tavern Chattanooga, TN
Head Waiter
02.2020 - 05.2022
Job overview
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Club4FitnessMobile , AL
Sales Development Representative
05.2022 - Current
Job overview
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Daily pipeline review, CRM Zoho to manage membership information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Increased customer base and gross profit 22% through effective lead generation through direct referral campaign.
- Contacted approximately 250 prospective customers per week to uncover sales opportunities, boosting overall sales by 14 % in Q3
- Developed strong and lasting rapport to improve customer service and retain valued clients.
Richard's Fitness Clarksville, GA
Personal Trainer
03.2018 - 02.2020
Job overview
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results, by 17% in Q4, 2018.
- Increased customer membership by 44% in 2019.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Call campaign every week for from current membership referall base.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Developed, planned and led personal and group fitness sessions
Education
Emmanuel CollegeFranklin Springs, GA
Bachelor of Science from Kinesiology
05.2018
Skills
- Microsoft Office including Word, Excel, Powerpoint, Outlook Zoho CRM
- Social Media marketing campaigns including Facebook, Instagram, LInkedIn
- Created Instagram and YouTube accounts and posts to demonstrate workout techniques
- Cold Calling, account management and customer service expert
- B2B, B2C highly skilled
- Ranked #1 Sales Rep with 145% of Quarterly plan
Accomplishments
- ATHLETIC AND VOLUNTEER EXPERIENCE
Men’s Varsity Soccer team member and rotating team captain duties, starting over 50 games.
Emmanuel College Mission Trip to Nicaragua with LUZ Y Vida in June 2017
Helped the community by serving food to the hungry, building church walls, fixing fencing, sharing time
and stories, playing soccer, and traveling to very poor villages.
Timeline
Sales Development Representative
Club4Fitness
05.2022 - Current
Massage Practitioner
Centered Spine And Joint
11.2020 - 05.2022
Head Waiter
FEED Co. Table And Tavern
02.2020 - 05.2022
Personal Trainer
Richard's Fitness
03.2018 - 02.2020
Emmanuel College
Bachelor of Science from Kinesiology
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