Sam Neal

Zecto Hot Chicken

06.2024 - 08.2024

Took orders, offered assistance with information on the menu, made customers feel welcomed, answered phone calls and orders, and provided accurate knowledge of the store.
Handled money, operated the cash register efficiently.
Drive-thru (multi-tasked, actively listened, made sure orders were correct).
Cleaned the store (mopped, swept), (cleaned tables, bathrooms, windows).
Greeted and welcomed guests.
Made drinks (fountain drinks, milkshakes, and scooped ice).
Lifted heavy items (ice, outside chairs, etc.).
Prepared food (put condiments in bags for guests, along with food) (sauces, napkins, forks, etc.).
Gained customer service skills (offered friendly service, put the customers' needs first, resolved complaints, answered customer questions, provided store information, offered assistance, assisted with customer requests, was attentive to any problems, and provided effective solutions).
Maintained a clean work area, completed day-to-day duties effectively, and organized the store.
Gained work skills: customer service, active listening, multi-tasking, experience with handling money, cleaning, and being an outgoing, friendly worker.
Worked with staff (manager, employees, and cooks).
Worked successfully with a diverse group of coworkers, worked around the language barrier, and showed interest in learning a bit of their language to improve the experience at work. With handling orders, decreasing misunderstandings, while increasing productivity.