Sam O'Neill
Auburn,CA
Summary
Dynamic professional with extensive experience in peer support and operations supervision. Strong background in data analysis and decision-making, facilitating personalized care plans and improving team productivity for enhanced service delivery.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Peer Services Supervisor
AMI Housing Inc.
Roseville, California
08.2025 - Current
- Supervised daily operations and staff activities.
- Monitored employee productivity, providing targeted feedback and coaching to enhance performance.
- Facilitated communication between staff and management, resolving issues to maintain operational efficiency.
Senior Peer Support Specialist
AMI Housing Inc.
Auburn, California
05.2024 - 08.2025
- Collaborated with interdisciplinary teams to create personalized care plans.
- Maintained accurate records of client progress through use of electronic medical record system.
- Managed referrals for additional services according to client needs.
Assistant Manager
Hassan And Sons
Auburn, California
06.2021 - 05.2024
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Trained new employees on company policies and customer service standards.
Education
Some College (No Degree) - Mathematics
American River College
Sacramento, CA08-2026
Skills
- Project management
- Electronic records management
- Data analysis
- Staff development
- Team collaboration
- Effective communication
- Decision making
Certification
- Peer Support Specialist Certification
Timeline
Peer Services Supervisor
AMI Housing Inc.
08.2025 - Current
Senior Peer Support Specialist
AMI Housing Inc.
05.2024 - 08.2025
Assistant Manager
Hassan And Sons
06.2021 - 05.2024
Some College (No Degree) - Mathematics
American River College