Sam Petersen
West Bend,WI
Summary
Highly motivated worker with experience in a fast-paced retail environment. Skilled in customer communications as well as customer service. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Grounds Crew Worker
West Bend Country Club
West Bend, WI
06.2019 - Current
- Operated power equipment including tractors, mowers and blowers to maintain grounds.
- Performed turf maintenance activities such as aerating, topdressing, seeding and fertilizing.
- Maintained lawns, gardens and grounds of commercial or public property by mowing, edging, trimming, weeding, pruning and planting.
- Utilized hand tools such as shovels, rakes and pruners for various tasks.
- Removed debris from sidewalks and parking lots using blower machines or manual labor.
- Installed mulch beds around trees to protect roots from damage due to foot traffic or lawnmower blades.
- Performed routine landscape maintenance such as trimming shrubs, hedges and bushes.
Sales Associate
Fleet Farm
West Bend, WI
06.2018 - 05.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Arts - History
University of Wisconsin - Milwaukee
Milwaukee, WI01.2023
Skills
- Customer Service
- Strong Work Ethic
- Responsible and Punctual
- Product Sales
- Customer Needs Assessment
- Sales Goals Attainment
- Verbal/Written Communication
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Grounds Crew Worker
West Bend Country Club
06.2019 - Current
Sales Associate
Fleet Farm
06.2018 - 05.2023
Bachelor of Arts - History
University of Wisconsin - Milwaukee
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