Samantha Phillips
Cold Spring,NY
Summary
Experienced professional in the areas of cosmetology, and managing different retail spaces. Highly efficient and knowledgeable in full body waxing, front desk responsibilities, and attaining retail sales goals
Overview
2
2
years of professional experience
Work History
Assistant Manager
Pink Olive
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Wax Specialist
European Wax Center
06.2021 - 10.2022
- Waxed numerous various bodies using hard waxes.
- Maintained clean and sanitary workspace.
- Advised clients on proper home-care regimens.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
Education
Certificate - Phlebotomy
Dutchess Community College
Poughkeepsie, NY06.2024
High School Diploma -
Haldane High School
Cold Spring, NY06.2017
Skills
- Cost Reduction
- Product and Service Knowledge
- Recruiting and Interviewing
- Operations Management
- Male and Female Waxing
- Licensed Cosmetologist
- Proper Sanitation Practices
- Effective Communication
- Anatomy Knowledge
Timeline
Assistant Manager
Pink Olive
08.2022 - Current
Wax Specialist
European Wax Center
06.2021 - 10.2022
Certificate - Phlebotomy
Dutchess Community College
High School Diploma -
Haldane High School
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