Sam Platin

• Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
• Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
• Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
• Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
• Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
• Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.

• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Implemented staff training programs that improved service quality and increased customer loyalty.
• Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

Playmaker All-Stars is a youth basketball program based in Bergen County New Jersey. My responsibilities included:

• Worked with coaching staff regarding game scouting reports and game strategies for opponents.
• Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
• Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
• Taught players how to run specific game plays in order to build cohesive, structured team.
• Enforced discipline both on and off field to lead team with highest personal standards.
• Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
• Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.

Compliance Discovery works with Law Firms and Corporations providing staffing and technology solutions

My role with Compliance was diverse. I worked closely with their payroll, marketing and project management teams providing administrative and technical support. Additional responsibilities include:

• Interacted with customers by phone, email or in-person to provide information.
• Restocked office supplies and retrieved files for staff.
• Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
• Achieved management recognition by designing and implementing special project during internship.
• Analyzed problems, identified solutions and made decisions.
• Developed social media strategy templates for Twitter, Instagram and Facebook.
• Contributed to content creation for company website.

• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Introduced games and drills, which helped students to better develop skill levels.
• Increased player strength, agility and game skills through successful practices.
• Boosted overall team success by emphasizing fundamental skills, teamwork, and sportsmanship in coaching sessions.