Samuel Pugh

Work History

CCON Metals

01.2017 - 10.2021

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Established and cultivated solid business relationships with new or existing customers.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Implemented systems and procedures to increase sales.
Compiled and analyzed data to determine approaches to improve sales and performance.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.

VSA Inc.

07.2015 - 01.2017

Sorted materials to separate high-grade materials such as copper and brass.
Operated shredders to reclaim steel from discarded appliances.
Disposed of hazardous materials in appropriate manner.
Utilized proper protective gear while handling materials.
Identified different types of materials to place into correct containers.
Maintained records of collected materials and reported discrepancies.
Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Passionate about learning and committed to continual improvement.